Trade Finance Relationship Manager Job Opportunity – Bank of Africa Uganda

About Bank of Africa Uganda

Job Summary

Key Responsibilities

• Drive the growth of the Bank's Trade Finance portfolio through acquisition of new Corporate and SME customers.
• Structure and close new trade finance transactions.
• Grow off-balance sheet trade finance business including:
  • Letters of Credit (LCs)
  • Bank Guarantees
  • Standby Letters of Credit (SBLCs)
  • Other trade finance instruments.
• Achieve agreed trade finance loan growth targets.
• Mobilize and grow trade finance-related deposits.
• Build and maintain a strong pipeline of trade finance opportunities.
• Convert prospects into active banking relationships.
• Identify new business opportunities to increase revenue and profitability.

• Build and strengthen long-term relationships with Corporate and SME clients.
• Conduct regular customer visits and maintain comprehensive call reports.
• Provide advisory services on trade finance solutions.
• Cross-sell and up-sell the Bank's products and services.
• Deliver excellent customer service and resolve customer issues promptly.
• Maintain high levels of customer satisfaction and loyalty.

• Monitor the quality of the Trade Finance portfolio.
• Maintain Portfolio at Risk (PAR 30+) within approved thresholds.
• Identify early warning signs of credit deterioration.
• Recommend and implement corrective actions to minimize loan losses.
• Ensure compliance with internal credit policies and risk management guidelines.
• Ensure adherence to AML, KYC, and regulatory requirements.
• Maintain compliance with international trade finance standards.

• Support the review and enhancement of Trade Finance products.
• Contribute to the development of the Trade Finance Customer Value Proposition (CVP).
• Work closely with Product, Operations, Compliance, and Risk teams.
• Identify opportunities for new trade finance products.
• Monitor competitor activities and emerging market trends.

• Organize Trade Finance training sessions for internal staff.
• Develop training materials and knowledge resources.
• Support capacity building across business teams.
• Participate in continuous professional development programs.

• Prepare accurate sales, pipeline, portfolio, and performance reports.
• Maintain complete customer records and transaction documentation.
• Submit customer visitation reports within agreed timelines.
• Provide management with market intelligence and portfolio updates.

Required Qualifications

• Bachelor's Degree in:
  • Banking
  • Finance
  • Economics
  • Commerce
  • Business Administration
  • Marketing
  • Or another related discipline.

• Trade Finance Certification.
• Corporate Banking qualifications.
• Credit Analysis certification.
• International Trade qualifications.

Required Experience

• Minimum 5 years of banking experience.
• At least 3 years of experience in Trade Finance, Corporate Banking, Relationship Management, or Business Development.
• Proven experience managing Corporate and SME clients.
• Demonstrated success in business acquisition and portfolio growth.
• Strong record of revenue generation and relationship management.

Knowledge, Skills and Abilities

• Trade Finance products and services.
• International Trade practices.
• Corporate Banking.
• SME Banking.
• Credit Risk Management.
• AML and KYC compliance.
• Banking regulations.
• Financial analysis.
• Customer relationship management.

• Business development and sales skills.
• Credit analysis skills.
• Relationship management expertise.
• Negotiation and influencing skills.
• Excellent communication and presentation skills.
• Financial analysis capabilities.
• Report writing skills.
• Customer service excellence.
• Strong commercial awareness.
• Time management and organizational skills.

• Build and maintain strategic client relationships.
• Identify business opportunities proactively.
• Work under pressure and achieve sales targets.
• Collaborate effectively across departments.
• Make sound commercial decisions.
• Demonstrate integrity, professionalism, and accountability.
• Deliver innovative customer-focused financial solutions.

Career Growth Opportunities

• Trade Finance.
• Corporate Banking.
• International Banking.
• Relationship Management.
• Treasury Operations.
• Business Development.
• Credit Risk Management.

• Senior Trade Finance Manager
• Corporate Relationship Manager
• Head of Trade Finance
• Corporate Banking Manager
• Head of Corporate Banking
• Business Development Manager
• Regional Relationship Manager

Salary Expectations

• Competitive salary package.
• Performance-based incentives.
• Medical insurance.
• Pension scheme.
• Staff banking benefits.
• Professional development opportunities.
• Career progression within the Bank.

How to Apply

• Updated CV.
• Academic certificates.
• Professional certifications.
• Cover letter highlighting relevant Trade Finance and Corporate Banking experience.
• Professional references.

Interview Preparation Tips

• Explain the different Trade Finance products offered by commercial banks.
• How do Letters of Credit work?
• What is the difference between a Bank Guarantee and a Standby Letter of Credit?

• Describe how you acquire new Corporate clients.
• How do you grow a Trade Finance portfolio?
• Explain your approach to cross-selling banking products.

• How do you assess Trade Finance credit risk?
• What measures do you take to minimize Portfolio at Risk (PAR)?

• How do you maintain long-term relationships with Corporate clients?
• Describe a successful Trade Finance transaction you managed.