Corporate Relationship Manager Job Opportunity – Bank of Africa Uganda

About Bank of Africa Uganda

Job Summary

Key Responsibilities

• Identify and acquire new corporate customers with strong business growth potential.
• Develop and maintain strategic corporate relationships that contribute to revenue growth.
• Generate new business opportunities across different banking product categories.
• Build and manage an active sales pipeline to achieve personal and departmental targets.
• Promote the Bank’s products and services to corporate clients.
• Increase customer acquisition and strengthen the Bank’s market presence.

Relationship Management

• Develop, maintain, and strengthen relationships with existing corporate clients.
• Understand client business needs and provide appropriate banking solutions.
• Regularly review customer portfolios to identify growth opportunities.
• Cross-sell and promote relevant banking products and services.
• Improve customer satisfaction through proactive engagement and excellent service delivery.
• Maintain strong customer loyalty and retention.

Portfolio Growth and Revenue Generation

• Manage the corporate banking portfolio to achieve profitability targets.
• Grow customer assets and liabilities in line with Bank objectives.
• Identify opportunities to increase customer wallet share.
• Promote suitable product bundles to maximize revenue.
• Monitor portfolio performance and recommend strategies for sustainable growth.

Credit Analysis and Risk Management

• Participate in negotiation and structuring of corporate transactions.
• Prepare and support high-quality credit proposals.
• Work with internal teams to ensure timely processing of credit applications.
• Monitor customer repayment performance and identify early warning signs.
• Support effective arrears management according to Bank policies.
• Ensure the loan portfolio remains within acceptable Non-Performing Asset (NPA) levels.
• Maintain compliance with banking regulations and internal risk guidelines.

Customer Engagement and Market Development

• Conduct regular customer visits and maintain detailed relationship reports.
• Maintain accurate records of customer interactions, contracts, and agreements.
• Gather market intelligence and identify emerging business opportunities.
• Promote the Bank’s brand through excellent customer service.
• Position Bank of Africa as a preferred corporate banking partner.

Reporting and Documentation

• Prepare regular portfolio performance reports.
• Maintain updated customer relationship management records.
• Document client meetings, visits, and business opportunities.
• Provide management with updates on sales pipelines and market trends.
• Ensure timely submission of required reports.

Required Qualifications

• Bachelor's Degree in:
  • Finance
  • Marketing
  • Banking
  • Business Administration
  • Economics
  • Commerce
  • Or any related field.

Required Experience

• Minimum 5 years of experience in relevant financial sector positions.
• Proven experience in Corporate Banking, Relationship Management, Business Development, or Sales Management.
• Strong track record in acquiring and managing business relationships.
• Experience managing corporate client portfolios.
• Demonstrated ability to achieve sales and revenue targets.

Knowledge, Skills and Abilities

• Corporate banking products and services.
• Financial analysis and credit assessment.
• Business development strategies.
• Banking operations and regulations.
• Customer relationship management.
• Risk management principles.

• Strong sales and business development skills.
• Excellent negotiation skills.
• Credit analysis and financial assessment skills.
• Strong numerical and analytical abilities.
• Advanced computer literacy skills.
• Excellent written and verbal communication skills.
• Presentation and reporting skills.
• Customer service and relationship management skills.

• Strong interpersonal relationship skills.
• Ability to network and build professional connections.
• Self-motivation and initiative.
• Energy, confidence, and commercial awareness.
• Ability to work under pressure.
• Strong decision-making and judgment skills.
• Teamwork and collaboration abilities.
• High levels of integrity and professionalism.

Career Growth Opportunities

• Corporate Banking.
• Business Development.
• Credit Management.
• Financial Advisory.
• Relationship Management.
• Portfolio Management.

• Senior Relationship Manager
• Corporate Banking Manager
• Head of Corporate Banking
• Business Development Manager
• Regional Manager
• Head of Business Banking

Salary Expectations

• Competitive monthly salary.
• Performance-based incentives.
• Medical benefits.
• Pension contributions.
• Staff banking benefits.
• Professional development opportunities.
• Career advancement opportunities.

How to Apply

• Updated CV.
• Academic certificates.
• Professional qualifications.
• Cover letter highlighting corporate banking experience.
• Professional references.

Interview Preparation Tips

• Explain how you acquire corporate clients.
• How do you grow a corporate banking portfolio?
• What strategies would you use to retain key customers?

• How do you assess credit risk before approving financing?
• How do you manage customers with repayment challenges?

• Describe your approach to meeting sales targets.
• Give an example of a successful business deal you closed.

• How do you handle difficult corporate clients?
• Explain how you build long-term customer relationships.