Relationship Officer Job Opportunity – Letshego Uganda

• Identify and recruit new customers.
• Promote and market Letshego Uganda's financial products and services.
• Build and maintain long-term customer relationships.
• Achieve assigned sales and business growth targets.
• Conduct customer needs assessments and recommend suitable financial solutions.
• Support loan application and customer onboarding processes.
• Maintain accurate customer records and documentation.
• Provide exceptional customer service before and after product acquisition.
• Follow up on customer inquiries and resolve issues promptly.
• Participate in marketing campaigns and business development activities.
• Ensure compliance with company policies and regulatory requirements.
• Prepare periodic sales and portfolio performance reports.

• Diploma in Business Administration.
• Diploma in Marketing.
• Diploma in Sales.
• Diploma in a related business field.

• Bachelor's Degree in Business Administration.
• Bachelor's Degree in Marketing.
• Bachelor's Degree in Sales.
• Bachelor's Degree in a related field.

• Excellent communication and interpersonal skills.
• Strong customer relationship management abilities.
• Sales and negotiation skills.
• Ability to meet performance and sales targets.
• Good problem-solving and decision-making skills.
• High level of integrity and professionalism.
• Strong organizational and time management skills.
• Ability to work independently and within a team.
• Computer literacy, including Microsoft Office applications.
• Customer-focused attitude with excellent service skills.

• A supportive and collaborative work environment.
• Career growth and professional development opportunities.
• Exposure to the financial services industry.
• Performance-based career progression.
• Opportunity to work with a dynamic and purpose-driven team.

• Cover Letter
• Updated Curriculum Vitae (CV)