Relationship Manager – Chinese Business Job Opportunity at KCB Bank Uganda

Job Summary

Key Responsibilities

• Grow the corporate deposit portfolio in line with organizational targets and Asset and Liability Committee (ALCO) guidelines.
• Acquire new corporate customers from the Chinese business community.
• Increase current account balances and collections business.
• Identify opportunities in:
  • Corporate lending
  • Trade finance
  • Treasury products
  • Cash management
  • Foreign exchange services
• Build long-term relationships that generate sustainable revenue.

• Develop and maintain a portfolio of corporate clients.
• Conduct regular customer visits to strengthen business relationships.
• Understand customer financial needs and recommend suitable banking solutions.
• Deliver exceptional customer service to improve client satisfaction and retention.
• Develop customized relationship management strategies for key accounts.

• Monitor customer account performance through:
  • Financial statement reviews
  • Account performance analysis
  • Customer engagement
• Identify potential risks and recommend mitigation measures.
• Ensure lending and banking activities remain within approved risk parameters.
• Protect the bank's interests while meeting client expectations.

• Develop and maintain relationship plans for assigned clients.
• Prepare:
  • Call reports
  • Term sheets
  • Customer value propositions
• Cross-sell banking products including:
  • Trade finance
  • Treasury solutions
  • Corporate loans
  • Cash management
  • Digital banking services
• Maximize revenue opportunities from existing relationships.

• Provide specialist knowledge on the Chinese business environment.
• Support internal departments including:
  • Business Banking
  • Treasury
  • Credit
  • Risk
  • Compliance
• Conduct training sessions on Chinese business structures, practices, and market opportunities.
• Monitor developments affecting the Chinese business community.

• Drive at least 90% digital migration within the assigned customer portfolio.
• Encourage customers to adopt:
  • Internet banking
  • Mobile banking
  • Digital payment solutions
  • Self-service banking platforms
• Promote cashless banking and digital financial services.

• Prepare portfolio performance reports.
• Provide management with updates on:
  • Portfolio performance
  • Business opportunities
  • Market developments
  • Customer relationships
• Perform other duties assigned by management.

Qualifications and Requirements

• Business Administration
• Banking and Finance
• Accounting
• Economics
• Commerce
• Marketing
• A related business discipline

• Corporate banking
• Relationship management
• Business development
• Trade finance
• Treasury products
• Commercial banking
• Customer portfolio management

Required Skills and Competencies

• Strong understanding of corporate banking products.
• Knowledge of trade finance and treasury solutions.
• Experience managing corporate customer portfolios.
• Financial analysis and credit assessment skills.

• Excellent customer relationship management abilities.
• Strong networking and business development skills.
• Ability to identify customer needs and deliver tailored solutions.
• Strong negotiation and influencing skills.

• Proven ability to grow business portfolios.
• Strong sales and cross-selling abilities.
• Ability to identify new market opportunities.
• Commercial awareness and business acumen.

• Excellent written and verbal communication skills.
• Ability to engage effectively with corporate executives and stakeholders.
• Strong presentation and reporting skills.

• Ability to interpret financial statements.
• Strong analytical and problem-solving skills.
• Ability to manage portfolio risks effectively.

Salary Expectations

Career Growth Opportunities

• Senior Relationship Manager
• Corporate Banking Manager
• Head of Corporate Banking
• Business Banking Manager
• Head of Commercial Banking
• Director of Corporate Banking

How to Apply

Interview Preparation Tips

• Managing corporate banking relationships.
• Growing deposit and lending portfolios.
• Trade finance and treasury products.
• Cross-selling banking solutions.
• Financial statement analysis.
• Risk management in corporate banking.
• Digital banking adoption strategies.
• Building relationships with multinational and Chinese-owned businesses.

CV Tips for Relationship Manager Applicants

• Corporate banking experience.
• Relationship management achievements.
• Business development and sales performance.
• Deposit and portfolio growth results.
• Trade finance and treasury expertise.
• Financial analysis skills.
• Customer relationship management.
• Digital banking promotion experience.
• Experience working with multinational or Chinese business clients.