Operations Officer – Kalilbn Services Ltd

• Coordinate daily cleaning, fumigation, and supply activities.
• Plan and organize operational schedules and assignments.
• Ensure teams have the necessary equipment, materials, and supplies.
• Monitor the progress of field assignments.
• Ensure services are delivered according to agreed schedules.
• Identify operational challenges and communicate them to management.
• Support efficient utilization of company resources.

• Support the planning and execution of cleaning and fumigation services.
• Monitor field teams to ensure that work is completed properly.
• Ensure appropriate procedures and safety requirements are followed.
• Conduct follow-ups after service delivery.
• Identify areas requiring additional cleaning, treatment, or corrective action.
• Maintain records of completed assignments and service activities.

• Coordinate staff involved in cleaning, fumigation, and related operations.
• Assign duties according to operational requirements.
• Monitor attendance, punctuality, and work performance.
• Provide guidance to field employees when necessary.
• Encourage teamwork and professional conduct.
• Report performance or staffing challenges to management.

• Communicate with clients regarding scheduled services.
• Respond professionally to customer inquiries and service requests.
• Follow up on complaints and ensure they are communicated to the appropriate team.
• Maintain positive relationships with clients.
• Gather customer feedback and identify opportunities to improve service quality.

• Monitor the availability of cleaning materials, fumigation supplies, and equipment.
• Ensure company equipment is properly handled and maintained.
• Report damaged, missing, or faulty equipment.
• Support stock monitoring and replenishment.
• Maintain accurate records of supplies used during operations.

• Prepare operational reports for management.
• Maintain accurate records of completed jobs and field activities.
• Track service schedules and assignments.
• Document operational challenges and corrective actions.
• Support preparation of client service reports and other required documentation.

• Bachelor's degree in Social Sciences, Business Administration, or a related field from a recognized institution.

• 2–3 years of relevant experience in cleaning and fumigation operations.
• Practical knowledge of cleaning and fumigation procedures is required.
• Experience in operations coordination, facilities management, field supervision, or service delivery is an added advantage.

• Strong organizational and coordination skills.
• Good communication and interpersonal skills.
• Customer service skills.
• Team supervision and coordination.
• Problem-solving and decision-making abilities.
• Time-management skills.
• Ability to work under pressure.
• Attention to detail.
• Good reporting and administrative skills.
• Ability to work effectively with field-based teams.

• Operations Supervisor
• Operations Manager
• Field Operations Coordinator
• Facilities Manager
• Service Delivery Manager
• Project Coordinator
• Logistics Coordinator
• Business Operations Manager

• Your previous experience in cleaning and fumigation.
• How you coordinate multiple field assignments.
• How you supervise field teams.
• How you handle a customer complaint.
• How you manage cleaning and fumigation supplies.
• How you respond when a team falls behind schedule.
• How you maintain operational records.
• How you ensure quality and timely service delivery.

• Operations coordination
• Cleaning and fumigation
• Field supervision
• Team management
• Customer service
• Inventory management
• Scheduling
• Reporting
• Facilities or service management
• Problem-solving

• Bachelor's degree.
• 2–3 years of relevant experience.
• Knowledge of cleaning and fumigation.
• Operations and team coordination skills.
• Customer service experience.
• Ability to organize field activities.
• Ability to work under pressure.