Motor Bike/Tuk Tuk Field Sales Executive – True North Uganda

• Focus on increasing drop size growth across assigned customers.
• Increase the number of customer drops per route in congested urban and high-density areas.
• Achieve 100% total call coverage, targeting approximately 40 customer calls per day.
• Achieve 100% UBO coverage within the assigned territory.
• Increase coverage of outlets located outside established road routes.
• Report mechanical issues promptly and follow company procedures for vehicle maintenance.
• Follow the company's High-Density Distribution Standard Operating Procedures (SOPs).

• Review and follow the daily route plan designed for high-density outlets.
• Prioritize outlets requiring frequent visits and smaller product drops.
• Plan routes efficiently to maximize customer coverage and sales productivity.
• Conduct sales calls according to the assigned Permanent Journey Plan (PJP).

• Use the company's SFA mobile application to process customer invoices and sales transactions.
• Collect customer payments through approved methods, including cash and mobile money.
• Maintain accurate records of all sales and payments.
• Deposit accumulated cash at a bank or authorized mobile money agent at least once per day to minimize cash-handling risks.
• Reconcile daily sales collections and company float accurately.

• Carry out sales route calls according to the approved Permanent Journey Plan.
• Develop SKU-level sell-out targets for individual customers.
• Use IQ recommendations and company guidance when planning customer sales targets.
• Review sales performance against targets at the end of every planned journey.
• Monitor product availability at customer outlets and identify opportunities to improve sales.

• Achieve assigned tertiary sales targets across all designated SKUs through direct selling.
• Ensure applicable Trading Terms (TTS) and retail discounts are correctly utilized.
• Increase numeric distribution across the assigned territory.
• Ensure company merchandising and product availability standards are implemented in stores.
• Implement cycle priorities and point-of-sale activities according to company standards.
• Identify sales opportunities during store visits and take appropriate action.
• Install and maintain Point-of-Sale Materials (POSM) according to company standards.

• Ensure proper stock rotation at customer outlets.
• Help move slow-moving stock to faster-moving outlets where appropriate to minimize expiry or damage.
• Ensure products are stored correctly.
• Identify damaged products and process replacements according to the company's trade returns policy.
• Monitor product quality and availability during every customer visit.

• Visit customers within the assigned territory according to the specified journey schedule.
• Keep customers informed about current product prices and relevant changes.
• Develop and maintain strong relationships with retailers and other trade partners.
• Respond professionally to customer concerns and service needs.
• Maintain good cooperation with customers throughout the assigned territory.

• Maintain accurate, complete, and up-to-date sales administration records.
• Submit all required sales and field reports on time through the company's mobility system.
• Reconcile daily sales, collections, and company float.
• Ensure all required mobile sales records are accurately captured.

• Basic Certificate in Sales and Marketing or a relevant field.
• Additional training in sales, marketing, customer service, or FMCG operations is an added advantage.

• At least 6 months of experience in the FMCG industry as a Sales Representative or in a related field.
• Experience in field sales, route-to-market operations, direct selling, merchandising, or last-mile distribution is an advantage.

• Strong communication skills
• Organisational commitment
• Teamwork and collaboration
• Relationship building
• Agility and adaptability
• Performance and results orientation
• Continuous growth and improvement
• Resilience and stress management
• Service excellence
• Analysis and problem-solving
• Planning and prioritisation
• Quality and attention to detail
• Strong customer focus

• Valid Class B1 driving licence.
• Knowledge and practical ability to ride or operate a Tuk Tuk.
• Ability to work effectively in a field-based sales environment.
• Access to a smartphone with sufficient capacity for the company's mobile sales applications. The stated requirement is 128 GB ROM and 4–6 GB RAM.
• Willingness to work extensively in the assigned territory.
• Ability to manage cash and sales transactions responsibly.

• Previous FMCG or field sales experience.
• Experience achieving sales targets.
• How they plan and manage a daily sales route.
• Experience working with retailers and small businesses.
• Customer relationship management.
• Handling cash and mobile money transactions responsibly.
• Experience using smartphones or mobile sales applications.
• Knowledge of Tuk Tuk or motorbike operations.
• How they would increase product distribution and sales in a busy territory.
• How they handle difficult customers and sales pressure.

• FMCG sales experience.
• Field sales and direct selling experience.
• Previous sales targets achieved.
• Customer relationship management.
• Route planning and territory management.
• Merchandising and product distribution experience.
• Experience using sales or mobile applications.
• Driving or Tuk Tuk riding experience.
• Communication and customer service skills.

• Field Sales Representative
• FMCG Sales Representative
• Sales Executive
• Territory Sales Representative
• Route-to-Market Sales Representative
• Merchandiser
• Brand Promoter
• Distribution Sales Representative
• Van Sales Representative
• Customer Service Representative
• Sales Supervisor