Job Title: Manager – Partnerships

Key Duties and Responsibilities

• Identify, evaluate, and secure new partnership opportunities that generate business growth and increase customer acquisition.
• Develop strategic relationships with banks, fintech companies, telecom operators, government institutions, businesses, and agent networks.
• Design partnership models that support digital payments, mobile wallets, lending solutions, remittances, and financial inclusion initiatives.
• Conduct market research to identify emerging trends, customer needs, and new opportunities within the fintech ecosystem.
• Develop proposals and business cases for potential partnerships.
• Support negotiations and contract discussions to establish mutually beneficial agreements.

• Build and maintain strong relationships with existing strategic partners.
• Act as the main point of contact for partners, ensuring effective communication and issue resolution.
• Develop engagement strategies that improve partner satisfaction and long-term collaboration.
• Monitor partner performance and identify opportunities for improvement and growth.
• Coordinate with internal departments to ensure smooth delivery of partnership commitments.

• Develop and implement partnership strategies aligned with company growth objectives.
• Analyze market trends, competitor activities, and industry developments to inform partnership decisions.
• Provide strategic recommendations to senior management on partnership opportunities.
• Lead and guide the partnerships team to achieve business objectives.
• Promote innovation and collaboration in developing new financial technology solutions.

• Manage partnership-driven sales opportunities and business pipelines.
• Identify opportunities to increase revenue through existing and new partnerships.
• Support cross-selling and adoption of eTranzact digital financial solutions.
• Work closely with sales teams to convert partnership opportunities into commercial results.
• Track partnership performance against agreed business targets.

• Establish partnership performance indicators and track progress against business goals.
• Prepare regular reports on partnership activities, revenue performance, and growth opportunities.
• Analyze business data to identify trends and optimize partnership strategies.
• Provide management with insights on partnership effectiveness and market opportunities.

• Represent eTranzact in partner meetings, industry forums, and business engagements.
• Build relationships with senior executives, regulators, financial institutions, and industry stakeholders.
• Collaborate with internal teams including Sales, Technology, Product, Compliance, and Operations.
• Support product development initiatives through partner feedback and market insights.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field.
• Master’s degree (MBA or equivalent) is an added advantage.
• Additional certifications in fintech, digital finance, strategic management, or business development are an advantage.

• Minimum of 5 years’ experience in business development, strategic partnerships, sales, banking, fintech, payments, or telecommunications.
• At least 4 years’ experience in a leadership or management role.
• Proven experience building and managing successful business partnerships.
• Strong understanding of Uganda’s and East Africa’s financial services ecosystem.
• Experience working with digital payments, mobile money, banking platforms, or fintech solutions is highly preferred.

Required Skills and Competencies

• Strong business development and partnership management skills.
• Excellent negotiation and contract management abilities.
• Strong understanding of fintech and digital payment ecosystems.
• Excellent communication and presentation skills.
• Ability to engage senior executives and key stakeholders.
• Strategic thinking and problem-solving abilities.
• Strong analytical and decision-making skills.
• Sales leadership and revenue growth capabilities.
• Ability to manage multiple projects and priorities.
• Strong networking and relationship-building skills.
• Ability to work independently and travel when required.

Key Performance Indicators (KPIs)

• Number of strategic partnerships developed.
• Revenue generated from partnerships.
• Growth in customer acquisition through partnerships.
• Partner satisfaction and retention levels.
• Successful implementation of partnership initiatives.
• Sales pipeline growth.
• Market expansion and product adoption.

Why Join eTranzact?

How to Apply