International Operations Manager Job at UNFPA Uganda

About UNFPA Uganda

Job Summary – International Operations Manager

• Financial management
• Procurement services
• Logistics and travel management
• Information and communication technology (ICT)
• Human resources administration
• Security and safety coordination
• Common services with other UN agencies

Key Responsibilities of the International Operations Manager

• Support effective implementation of the UNFPA country programme through efficient operational planning.
• Ensure country office operations comply with UNFPA policies, procedures, and regulations.
• Develop and monitor operational targets to improve efficiency and accountability.
• Identify opportunities for innovation and continuous improvement.
• Strengthen knowledge management systems within the organization.
• Provide coaching and mentoring to operations teams.

• Ensure integrity and accuracy of financial systems.
• Review budgets and support effective financial planning.
• Monitor compliance with financial policies and procedures.
• Review financial reports and identify unusual transactions.
• Promote cost efficiency and responsible resource utilization.
• Support transparent financial decision-making.

• Procurement processes and supplier management.
• Logistics operations and official travel arrangements.
• Service provider performance monitoring.
• Contract management and operational support services.
• Office facilities and administrative systems.
• Development of work plans and operational monitoring frameworks.

• Coordinate HR administrative processes with regional HR teams.
• Provide guidance on HR policies and procedures.
• Support employee attendance monitoring and reporting.
• Assist management with workforce-related decisions.
• Ensure proper implementation of HR systems.
• Support payroll, benefits, leave management, and personnel administration.
• Promote effective use of ERP systems for HR and financial transactions.

• Representing UNFPA in inter-agency administrative meetings.
• Supporting joint procurement and shared service initiatives.
• Promoting cost-effective operational solutions.
• Strengthening collaboration with other UN agencies.

• Support compliance with UN security standards.
• Participate in Security Management Team activities.
• Promote safe working environments for UNFPA staff.
• Coordinate implementation of agreed security measures.
• Ensure operational decisions consider staff safety requirements.

• Build strong relationships with internal and external stakeholders.
• Represent UNFPA in operational coordination forums.
• Promote client-focused service delivery.
• Identify new approaches to improve operational effectiveness.
• Support partnerships that strengthen programme implementation.

Qualifications and Requirements

• A Postgraduate University Degree in any of the following areas:
  • Public Administration
  • Business Administration
  • Economics
  • Management
  • Related disciplines

Professional Experience

• At least 7 years of professional experience in development, government, multilateral organizations, or civil society organizations.
• At least 3 years’ experience managing teams in complex organizational environments.
• Experience in international development organizations is highly desirable.
• Experience working in humanitarian contexts is an added advantage.

Technical Skills and Competencies

• Strong knowledge of financial management.
• Procurement and contract management expertise.
• Human resources administration experience.
• Asset management knowledge.
• ICT operations understanding.

• Ability to lead strategic planning processes.
• Strong decision-making abilities.
• Experience managing and developing teams.
• Ability to influence senior leadership.

• Strong problem-solving abilities.
• Ability to analyze complex operational challenges.
• Experience implementing process improvements.
• Results-based management skills.

• Excellent written and verbal communication.
• Strong stakeholder engagement skills.
• Ability to present complex information clearly.

Required Languages

• Fluency in English is required.

Core UNFPA Competencies

• Integrity and ethical leadership.
• Commitment to UN principles.
• Respect for cultural diversity.
• Ability to embrace change.

• Achieving results.
• Accountability.
• Professional expertise and business understanding.
• Strategic thinking.
• Team collaboration.
• Effective communication.

• Providing strategic direction.
• Building partnerships.
• Developing and empowering teams.
• Creating a culture of performance.
• Exercising sound judgment.

Salary Expectations and Benefits

• Competitive net salary.
• Health insurance.
• Other applicable staff benefits.
• International organization employment benefits.

Career Growth Opportunities

• Operations Director
• Chief Operations Officer
• Country Operations Manager
• UN Agency Operations Specialist
• Regional Operations Advisor
• Director of Administration and Finance
• Senior Programme Management Roles

CV Tips for International Operations Manager Applications

• Operations Management
• UN Operations Procedures
• Financial Management
• Procurement Management
• Contract Management
• Human Resources Administration
• Budget Planning
• Risk Management
• Compliance Management
• ERP Systems
• ICT Management
• Logistics Management
• Team Leadership
• Strategic Planning
• Partnership Management
• Process Improvement
• Humanitarian Operations

• Managing operational teams.
• Improving administrative efficiency.
• Reducing operational costs.
• Implementing policies and procedures.
• Managing procurement processes.
• Supporting humanitarian programmes.
• Leading organizational change initiatives.
• Strengthening compliance systems.

Cover Letter Tips for International Operations Manager Job

• Demonstrate experience managing complex operations.
• Explain your leadership approach.
• Highlight experience with international organizations.
• Show knowledge of UN values and development principles.
• Provide examples of improving operational efficiency.
• Mention experience managing finance, HR, procurement, ICT, and logistics functions.

International Operations Manager Interview Preparation Tips

• Size of teams managed.
• Operational areas supervised.
• Challenges handled.
• Improvements achieved.

• Strong internal controls.
• Regular audits.
• Policy training.
• Monitoring systems.
• Risk management processes.

• Process reviews.
• Automation.
• Data-driven decisions.
• Cost optimization.
• Staff capacity building.

• Budget management.
• Procurement procedures.
• Vendor relationships.
• Transparency and accountability.

• Coaching.
• Clear objectives.
• Performance reviews.
• Staff development.
• Open communication.

How to Apply

• Operations leadership
• Financial management
• Procurement
• Human resources
• ICT coordination
• International development programmes