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Twyford International Uganda

Import & Export Supervisor

Twyford International Uganda

Uganda Full time Administration
Posted: Aug 01, 2026 2 days ago 23 views

Job Description

 

Import & Export Supervisor Job Opportunity at Twyford International Uganda – 2026

Twyford International Uganda is inviting applications from qualified and experienced professionals for the position of Import & Export Supervisor. This opportunity is ideal for candidates with expertise in international logistics, customs clearance, import and export operations, supply chain management, trade compliance, ERP systems, and regulatory coordination.
The successful candidate will lead end-to-end import and export operations, ensure compliance with Ugandan and regional customs regulations, and build strong partnerships with regulatory authorities to support efficient business operations.

About Twyford International Uganda

Twyford International Uganda is a leading manufacturer in the building materials industry, recognized for producing high-quality ceramic tiles and related products. The company operates modern manufacturing facilities and relies on efficient supply chain and logistics operations to ensure timely movement of raw materials and finished products.
Twyford is committed to operational excellence, regulatory compliance, innovation, and customer satisfaction while providing employees with opportunities for professional growth in a dynamic manufacturing environment.

Job Summary – Import & Export Supervisor

The Import & Export Supervisor will oversee the complete import and export process, ensuring goods are cleared efficiently while complying with all customs and trade regulations.
The role involves working closely with the Uganda Revenue Authority (URA), the East African Community Customs Authorities (EACCA), freight forwarders, customs agents, transport providers, and other regulatory bodies to facilitate smooth international trade operations.

Key Responsibilities

The Import & Export Supervisor will:
  • Lead and coordinate end-to-end import and export operations.
  • Ensure timely customs clearance of imported and exported goods.
  • Maintain full compliance with URA, EACCA, and other regulatory requirements.
  • Liaise with customs authorities, clearing agents, freight forwarders, and logistics partners.
  • Prepare and verify shipping, customs, and trade documentation.
  • Monitor shipment schedules and resolve delays or clearance issues.
  • Ensure accurate tariff classification and customs declarations.
  • Coordinate with internal departments to support supply chain activities.
  • Monitor import and export costs and recommend efficiency improvements.
  • Maintain accurate logistics records and reports.
  • Support continuous improvement initiatives within logistics operations.
  • Build strong relationships with key stakeholders and regulatory agencies.

Qualifications and Experience

Applicants should possess:
  • A Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
Applicants should also have:
  • 5–8 years of experience in customs, import/export operations, or international logistics.
  • At least 2–3 years in a supervisory role.
  • Strong knowledge of Uganda Revenue Authority (URA) regulations.
  • Good understanding of EACCA and customs clearance procedures.
  • Experience using ERP systems (SAP or similar).
  • Proficiency in Microsoft Office applications.
  • Fluency in spoken and written English.
  • A valid driving permit.
  • Willingness to travel when required.

Required Skills and Competencies

Import & Export Management Skills
Successful candidates should demonstrate:
  • Import management.
  • Export coordination.
  • Customs clearance.
  • Freight management.
  • International logistics.
  • Shipping documentation.
  • Trade compliance.
  • Supply chain coordination.
Regulatory Compliance Skills
Applicants should have knowledge of:
  • Uganda Revenue Authority (URA) regulations.
  • EACCA customs procedures.
  • International trade regulations.
  • Customs documentation.
  • Import licensing requirements.
  • Export documentation.
  • Risk management.
  • Regulatory reporting.
Technical Skills
Candidates should possess:
  • SAP ERP systems.
  • Enterprise Resource Planning (ERP).
  • Microsoft Excel.
  • Microsoft Word.
  • Logistics reporting.
  • Shipment tracking.
  • Inventory coordination.
  • Data analysis.
Leadership Skills
The successful candidate should demonstrate:
  • Team leadership.
  • Decision-making.
  • Communication.
  • Problem-solving.
  • Stakeholder management.
  • Negotiation.
  • Planning and organization.
  • Time management.

Why Join Twyford International Uganda?

Working with Twyford International Uganda offers an opportunity to:
  • Build a rewarding career in international logistics.
  • Work with one of Uganda's leading manufacturing companies.
  • Gain experience in global supply chain operations.
  • Collaborate with government regulatory agencies.
  • Develop leadership and operational management skills.
  • Contribute to efficient international trade and business growth.

CV Tips for Import & Export Supervisor Applications

Your CV should clearly demonstrate experience in international logistics, customs clearance, import and export management, ERP systems, regulatory compliance, and supply chain operations.
Professional Summary Example
"Experienced Import & Export professional with over six years of experience managing customs clearance, international logistics, supply chain operations, and trade compliance. Skilled in coordinating import and export activities, ensuring regulatory compliance with URA and EACCA requirements, managing ERP systems, and leading logistics teams to deliver efficient and compliant cross-border operations."
Key Skills to Include
  • Import Management
  • Export Operations
  • Customs Clearance
  • International Logistics
  • Supply Chain Management
  • Freight Forwarding
  • Trade Compliance
  • URA Regulations
  • EACCA Procedures
  • Shipping Documentation
  • SAP ERP
  • Inventory Management
  • Vendor Management
  • Stakeholder Management
  • Risk Management
  • Microsoft Excel
  • Microsoft Office
  • Team Leadership
  • Problem Solving
  • Communication Skills
Experience Section Should Highlight
Include achievements such as:
  • Managed import and export operations.
  • Coordinated customs clearance processes.
  • Ensured compliance with URA regulations.
  • Reduced shipment delays and clearance times.
  • Managed freight forwarding activities.
  • Supervised logistics teams.
  • Prepared customs documentation.
  • Improved supply chain efficiency.
  • Implemented ERP logistics processes.
  • Built relationships with customs authorities and logistics partners.

Cover Letter Tips for Import & Export Supervisor Applications

Your cover letter should demonstrate your expertise in international logistics, customs compliance, and supply chain management.
Include:
1. Explain Your Interest
Describe why you want to work with Twyford International Uganda and how your experience aligns with the role.
2. Highlight Relevant Experience
Discuss your experience in:
  • Import and export operations.
  • Customs clearance.
  • International logistics.
  • Regulatory compliance.
  • Supply chain coordination.
  • Team supervision.
3. Demonstrate Technical Expertise
Highlight your knowledge of:
  • URA customs regulations.
  • EACCA procedures.
  • SAP ERP.
  • Trade documentation.
  • Freight management.
4. Showcase Leadership
Explain how you have led logistics teams, solved operational challenges, and improved supply chain efficiency.

Interview Preparation Tips

Prepare to discuss:
  • Import and export procedures.
  • Customs regulations.
  • URA compliance.
  • EACCA customs requirements.
  • Freight forwarding.
  • ERP systems.
  • Supply chain management.
  • Leadership experience.

Common Interview Questions

1. Describe your experience managing import and export operations.
Discuss the number of shipments managed, customs clearance experience, documentation processes, and operational improvements.
2. How do you ensure compliance with customs regulations?
Explain that you stay updated on regulatory changes, verify documentation, maintain accurate records, work closely with customs authorities, and conduct regular compliance checks.
3. How would you handle delays in customs clearance?
Mention:
  • Identifying the root cause.
  • Communicating with customs officials and clearing agents.
  • Resolving documentation issues.
  • Updating stakeholders.
  • Implementing preventive measures.
4. What ERP systems have you used?
Discuss your experience with SAP or similar ERP systems, inventory management, shipment tracking, reporting, and operational planning.
5. How do you manage multiple international shipments simultaneously?
Explain your planning process, prioritization, communication with logistics partners, tracking systems, and risk management approach.

Prepare Examples About

Be ready to discuss examples of:
  • Managing import and export operations.
  • Coordinating customs clearance.
  • Working with URA and regulatory bodies.
  • Solving logistics challenges.
  • Leading supply chain teams.
  • Using ERP systems.
  • Improving shipment efficiency.
  • Maintaining compliance with international trade regulations.

How to Apply

Interested and qualified candidates should submit:
  • Updated Curriculum Vitae (CV)
  • Cover Letter
Email your application to:
Email Subject:
I&E SUPERVISOR – UGANDA
Only shortlisted candidates will be contacted.



About Company

Twyford International Uganda

Twyford International Uganda

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Administration
  • Location: Uganda
  • Application: via Email

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