Job Title: HR Operations Specialist / Human Resources Officer

About Diageo / East African Breweries PLC (EABL)

Job Purpose

Key Responsibilities

1. Employee Onboarding and Lifecycle Management

• Coordinate onboarding activities for new employees joining Uganda Breweries.
• Prepare and distribute new employee announcements in collaboration with Corporate Relations teams.
• Conduct employee induction sessions and introduce staff to company policies, benefits, and workplace procedures.
• Educate employees on benefit programmes including:
  • Medical Insurance Scheme
  • Retirement Benefits Scheme (RBS)
  • Group Life Insurance
  • Personal Accident Cover
• Ensure all new employees complete biometric registration on their first working day.
• Support smooth employee transitions throughout the employment lifecycle.

2. Employee Records and HR Data Management

• Maintain accurate employee records including physical and electronic files.
• Ensure employee information is updated in HR systems.
• Maintain data accuracy and confidentiality of employee information.
• Manage employee documentation in compliance with company policies.
• Ensure timely removal of exited employees from benefit programmes.
• Support HR audits through proper documentation and record management.

3. Employee Benefits Administration

• Manage administration of employee benefits including:
  • Medical insurance
  • Retirement benefits
  • Life insurance
  • Staff transport benefits
  • Reward programmes
  • Long service awards
• Respond to employee queries regarding benefits and entitlements.
• Coordinate annual benefits processes according to company policies.
• Monitor benefits utilisation and compliance.
• Maintain accurate benefits records and reports.
• Liaise with insurance providers, medical scheme administrators, and external vendors.

4. Occupational Health and Employee Wellbeing

• Coordinate implementation of annual Occupational Health plans.
• Work with Occupational Health Physicians and Safety Managers to promote employee wellbeing.
• Support management of onsite clinic operations.
• Monitor healthcare service delivery standards.
• Coordinate meetings with medical providers and insurance brokers.
• Support workplace health initiatives and employee wellness programmes.
• Ensure compliance with Occupational Health and Safety procedures.
• Support public health and pandemic preparedness initiatives.

5. Immigration and Work Permit Administration

• Manage employee immigration processes including:
  • Work permit applications
  • Visa processing
  • Renewals
  • Employee eligibility documentation
• Coordinate with government authorities, immigration service providers, and Global Mobility teams.
• Maintain accurate immigration records for employees and dependants.
• Ensure compliance with immigration regulations.

6. HR Reporting and Analytics

• Prepare monthly HR reports and dashboards covering:
  • Employee movements (joiners, movers, leavers)
  • Leave liability
  • Medical scheme utilisation
  • HR expenditure
  • Employee benefits
• Analyse HR data and provide insights for decision-making.
• Support workforce planning and HR operational reviews.
• Maintain accurate HR performance records.

7. HR Governance and Compliance

• Coordinate monthly HR controls review processes.
• Ensure completion and maintenance of HR Controls Checklists.
• Support internal audits and compliance reviews.
• Maintain HR documentation according to organisational standards.
• Ensure adherence to company policies and statutory requirements.

8. Reward and Employee Programmes

• Support administration of employee reward programmes.
• Coordinate Employee Sharesave Scheme (ESS) activities.
• Communicate benefit programmes and enrolment requirements.
• Ensure timely processing of employee rewards and recognition initiatives.

9. Integrated Management Systems Support

• Quality Management System (QMS)
• Food Safety Management System (FSMS)
• Environmental Management System (EMS)
• Occupational Health and Safety Management System (OHSMS)

10. Employee Relations and HR Support

• Build strong relationships with employees across different departments.
• Provide professional HR guidance and support.
• Prepare employee reference and recommendation letters.
• Handle confidential employee information professionally.
• Work closely with HR Business Partners and management teams.

Required Qualifications

• Bachelor’s Degree in:
  • Human Resource Management
  • Business Administration
  • Administration
  • Related discipline
• Postgraduate Diploma in Human Resource Management is an added advantage.

Required Experience and Skills

• Experience working in HR operations or employee services.
• Strong knowledge of HR administration processes.
• Experience managing employee benefits and HR records.
• Understanding of employment policies and compliance requirements.
• Experience using HR systems and software.
• Strong administrative and organisational abilities.
• Ability to manage confidential information.
• Excellent interpersonal and communication skills.

Key Competencies

• Ability to build trusted relationships.
• Strong employee support skills.
• Ability to work with senior leaders and employees at different levels.

• Strong attention to detail.
• Excellent organisation skills.
• Ability to manage multiple priorities.

• Ability to prepare HR reports.
• Data management and interpretation skills.
• Problem-solving abilities.

• Integrity and confidentiality.
• Customer-focused mindset.
• Teamwork and collaboration.
• Adaptability in a fast-paced environment.

Career Opportunities

• HR Operations Management
• Human Resource Business Partnering
• Employee Relations
• Talent Management
• Reward and Benefits Management
• HR Analytics

How to Apply