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Twyford International Uganda

Dispatch Supervisor

Twyford International Uganda

Uganda Full time Administration
Posted: Aug 03, 2026 2 hours ago 12 views

Job Description

 

Dispatch Supervisor Jobs in Uganda – Twyford International Uganda

Employer: Twyford International Uganda
Job Title: Dispatch Supervisor (Transportation Dispatch Supervisor)
Job Type: Full-Time
Industry: Logistics & Transportation
Category: Supply Chain, Fleet Management, Transport Operations
Location: Uganda
Experience Required: 5–8 Years
Education Level: Bachelor’s Degree
Salary: Not Disclosed

About Twyford International Uganda

Twyford International Uganda is a leading manufacturing and distribution company focused on delivering quality products through efficient supply chain and logistics operations.
The company seeks professionals who can support reliable transportation, effective fleet management, and timely delivery operations while maintaining high standards of safety, customer service, and operational efficiency.

Job Summary

Twyford International Uganda is seeking an experienced Dispatch Supervisor (Transportation Dispatch Supervisor) to oversee daily transport and dispatch operations.
The successful candidate will be responsible for planning delivery schedules, supervising drivers, coordinating vehicle assignments, monitoring fleet performance, ensuring compliance, and improving transportation efficiency.
This role requires strong leadership, logistics expertise, route planning experience, and the ability to manage fast-paced transport operations.

Key Responsibilities

Dispatch Operations Management
The Dispatch Supervisor will:
  • Plan and supervise daily dispatch operations.
  • Coordinate transportation activities to ensure timely deliveries.
  • Assign vehicles and drivers based on operational requirements.
  • Monitor delivery routes and adjust schedules when necessary.
  • Ensure efficient utilization of transport resources.
  • Coordinate with warehouse teams to support smooth loading and dispatch processes.
  • Maintain accurate dispatch records and reports.
Fleet and Driver Management
Responsibilities include:
  • Supervise drivers and transport personnel.
  • Monitor driver performance and compliance with company procedures.
  • Ensure vehicles are properly maintained and operational.
  • Track vehicle servicing, inspections, and maintenance schedules.
  • Ensure transport documents are updated and available.
  • Promote safe driving practices and compliance with transport regulations.
Customer and Team Coordination
The role will involve:
  • Liaising with customers regarding delivery schedules.
  • Working closely with warehouse teams and internal departments.
  • Resolving delivery challenges and customer complaints.
  • Communicating operational updates to management.
  • Supporting continuous improvement initiatives.
Performance Monitoring
The Dispatch Supervisor will monitor:
  • On-time delivery performance.
  • Fuel consumption and efficiency.
  • Vehicle utilization.
  • Driver productivity.
  • Delivery accuracy.
  • Transportation costs.

Qualifications

Applicants should possess:
  • Bachelor’s Degree in Logistics, Supply Chain Management, Transport Management, Business Administration, or related field.
  • 5–8 years of experience in transport, logistics, fleet management, or dispatch operations.
  • 2–3 years of experience in a supervisory or team leadership role.
  • Proven experience in route planning and transport coordination.
  • Experience supervising drivers and managing fleet operations.
  • Valid driving permit (Class B or higher).
  • Fluent English communication skills (spoken and written).

Required Skills and Competencies

Successful candidates should demonstrate:
Technical Skills
  • Transport and logistics management.
  • Route planning and optimization.
  • Fleet maintenance coordination.
  • Dispatch scheduling.
  • Driver performance management.
  • Transportation reporting.
  • Knowledge of Transport Management Systems (TMS).
  • ERP systems knowledge such as SAP is an added advantage.
  • Strong Microsoft Office skills.
Professional Skills
  • Strong leadership abilities.
  • Excellent communication skills.
  • Problem-solving skills.
  • Decision-making ability.
  • Ability to work under pressure.
  • Strong organizational skills.
  • Attention to detail.
  • Ability to coordinate multiple activities simultaneously.

Key Performance Areas

The successful candidate will be responsible for achieving:
  • Improved delivery timelines.
  • Efficient fleet utilization.
  • Reduced transport delays.
  • Better fuel management.
  • Improved driver performance.
  • High customer satisfaction.
  • Compliance with transport safety standards.

Why Join Twyford International Uganda?

Working with Twyford International Uganda provides an opportunity to:
  • Build a career in logistics and supply chain management.
  • Gain experience managing large-scale transport operations.
  • Develop fleet management and leadership skills.
  • Work in a fast-paced manufacturing environment.
  • Contribute to improving delivery efficiency and customer satisfaction.

Career Growth Opportunities

A Dispatch Supervisor can progress into roles such as:
  • Transport Manager
  • Logistics Manager
  • Fleet Manager
  • Supply Chain Manager
  • Distribution Manager
  • Operations Manager

What Should Be Included in Your CV

A strong CV for the Dispatch Supervisor position should include:
  • Professional summary highlighting logistics and transport management experience.
  • Bachelor’s Degree in Logistics, Supply Chain, Transport Management, or related field.
  • 5–8 years of transport or fleet management experience.
  • Supervisory experience managing drivers or logistics teams.
  • Experience with route planning and delivery scheduling.
  • Fleet maintenance coordination experience.
  • Knowledge of TMS, ERP systems, or SAP.
  • Microsoft Office proficiency.
  • Valid driving permit details.
  • Experience managing transport KPIs.
Highlight Achievements Such as:
  • Improved on-time delivery rates.
  • Reduced fuel costs through route optimization.
  • Managed large vehicle fleets successfully.
  • Reduced transport delays and customer complaints.
  • Improved driver compliance and safety performance.
  • Implemented dispatch process improvements.

Cover Letter Tips

When writing a cover letter for the Dispatch Supervisor role:
  • Highlight your experience managing transport and logistics operations.
  • Explain your ability to coordinate drivers, vehicles, and delivery schedules.
  • Mention achievements related to fleet efficiency and delivery performance.
  • Demonstrate your knowledge of route planning and logistics systems.
  • Highlight your leadership and problem-solving abilities.
  • Explain your experience working with warehouses, customers, and internal teams.
  • Mention your driving permit and transport industry experience.
  • Show how you can improve operational efficiency at Twyford International Uganda.

Interview Questions and Tips

1. Tell us about your logistics and transport management experience.
Tip: Explain your years of experience, fleet size managed, responsibilities, and major achievements.
2. How do you plan and manage daily dispatch operations?
Tip: Discuss vehicle allocation, driver scheduling, route planning, delivery priorities, and communication.
3. How do you improve on-time delivery performance?
Tip: Mention route optimization, monitoring driver performance, tracking delays, and improving coordination.
4. How do you handle driver performance issues?
Tip: Explain coaching, monitoring KPIs, enforcing procedures, and maintaining accountability.
5. Describe your experience managing fleet maintenance.
Tip: Discuss preventive maintenance schedules, inspections, documentation, and reducing vehicle downtime.
6. What logistics KPIs do you monitor?
Tip: Mention:
  • On-time delivery rate
  • Fuel consumption
  • Vehicle utilization
  • Delivery accuracy
  • Maintenance costs
  • Driver performance
7. How would you handle a delayed delivery or customer complaint?
Tip: Explain communication, investigation, problem resolution, and preventive actions.
8. What experience do you have with TMS or ERP systems?
Tip: Describe systems used for dispatch tracking, reporting, inventory, or transport management.
9. How do you ensure transport safety and compliance?
Tip: Discuss driver training, vehicle inspections, documentation, and adherence to safety regulations.
10. Why do you want to join Twyford International Uganda?
Tip: Connect your logistics experience with the company’s need for efficient transportation and supply chain operations.

How to Apply

Interested candidates should send their CV and cover letter to:
Subject: Dispatch Supervisor – Uganda
Applicants should ensure their CV clearly demonstrates transport management experience, fleet supervision skills, and logistics achievements.

Related Jobs in Uganda

Candidates interested in this opportunity may also consider:
  • Logistics Supervisor Jobs
  • Transport Manager Jobs
  • Fleet Manager Jobs
  • Supply Chain Officer Jobs
  • Warehouse Supervisor Jobs
  • Distribution Manager Jobs
  • Operations Supervisor Jobs
  • Dispatch Coordinator Jobs
  • Procurement Officer Jobs
  • Logistics Manager Jobs
 

About Company

Twyford International Uganda

Twyford International Uganda

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Administration
  • Location: Uganda
  • Application: via Email

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