Custody Operations Analyst (Fixed-Term – 9 Months) Jobs in Uganda – ABSA Bank Uganda

About ABSA Bank Uganda

Job Summary

Key Responsibilities

• Receive and process client and fund manager instructions through email and SWIFT messaging platforms.
• Verify signatures and perform client call-backs where required.
• Execute withdrawals, benefit payments, and fixed-income investment transactions.
• Process both primary and secondary market securities transactions.
• Maintain accurate custody and safekeeping records for both physical and electronic securities.
• Process corporate actions including dividends, interest payments, bonus issues, and rights issues.
• Monitor settlement activities and promptly report failed trades.
• Ensure accurate billing and timely recovery of custody-related revenue.

• Prepare accurate client statements, portfolio reports, and transaction summaries.
• Ensure compliance with Service Level Agreements (SLAs) for client requests and transaction processing.
• Monitor the performance of sub-custodians and other service providers.
• Support onboarding of new custody clients and investment assets.
• Resolve client inquiries promptly and professionally within agreed timelines.
• Provide market information and prepare reports for Trustee meetings.
• Submit regulatory reports accurately and within prescribed deadlines.

• Conduct daily reconciliation of securities and cash balances with depositories and sub-custodians.
• Investigate reconciliation discrepancies and resolve outstanding items within agreed timelines.
• Maintain complete, accurate, and auditable custody records and client communications.

• Ensure compliance with regulatory requirements, internal policies, and operational procedures.
• Prepare and submit statutory returns to the Capital Markets Authority (CMA) and Uganda Retirement Benefits Regulatory Authority (URBRA).
• Apply maker-checker controls throughout custody operations.
• Minimize operational losses through adherence to approved procedures and internal controls.

Qualifications

• Bachelor's Degree in Business, Commerce, Finance, Accounting, Economics, Banking, or a related discipline from a recognized institution.

Professional Certifications

• CMA Securities Certification
• CISI (Chartered Institute for Securities & Investment) Certification

Experience

• Minimum 3 years of relevant experience in custody operations, securities settlements, investment operations, or financial services.
• Experience working within banking, investment management, capital markets, or custody services is highly desirable.

Required Knowledge

• Securities settlement operations
• Domestic and regional financial markets
• SWIFT messaging
• Corporate actions processing
• Investment fund administration
• Custody services
• Regulatory reporting requirements
• Capital markets operations
• Financial reference data management

Required Skills

• Strong analytical and problem-solving skills
• Excellent attention to detail
• High level of accuracy
• Customer service excellence
• Microsoft Office proficiency
• Time management skills
• Communication and interpersonal skills
• Ability to work under pressure
• Risk awareness
• Report writing skills
• Teamwork and collaboration
• Operational efficiency
• Regulatory compliance knowledge

Core Competencies

• Business Acumen
• Customer Focus
• Results Orientation
• Innovation
• Leadership
• Problem Solving
• Collaboration
• Stakeholder Management
• Integrity
• Accountability

Why Join ABSA Bank Uganda?

• Exposure to international banking and capital markets operations
• Professional development opportunities
• Collaborative and inclusive work environment
• Modern banking technologies
• Career growth and networking opportunities
• Competitive remuneration and employee benefits

How to Apply