Country Manager – Uganda | Job Description

Key Responsibilities

• Develop and implement Uganda’s business growth strategy to increase market presence and profitability.
• Identify new business opportunities within fintech, digital payments, financial services, and corporate solutions.
• Lead market expansion initiatives and establish the company as a trusted financial technology provider.
• Develop long-term business plans aligned with organizational objectives.

• Manage daily country operations, including OTC trading, treasury activities, liquidity management, and payment processing.
• Monitor financial operations to ensure efficiency, security, and compliance.
• Develop operational procedures to improve service delivery and customer experience.
• Manage liquidity requirements and financial risk exposure.

• Build relationships with banks, merchants, fintech companies, corporate clients, and strategic partners.
• Drive merchant acquisition and customer onboarding initiatives.
• Negotiate commercial partnerships and enterprise agreements.
• Identify opportunities for digital financial product adoption.

• Ensure compliance with Ugandan financial regulations and industry standards.
• Implement effective AML (Anti-Money Laundering), CFT (Counter Financing of Terrorism), and KYC (Know Your Customer) procedures.
• Work with regulators and compliance teams to maintain operational standards.
• Identify and mitigate business, operational, and financial risks.

• Oversee country financial performance, budgets, revenue growth, and profitability.
• Monitor operational costs and improve financial efficiency.
• Prepare business performance reports for senior management.
• Support financial forecasting and strategic decision-making.

• Recruit, train, and manage a high-performing Ugandan team.
• Establish performance goals and accountability structures.
• Promote a culture of innovation, customer service, and operational excellence.
• Mentor employees and develop leadership capacity.

• Support the rollout of innovative digital payment products and financial services.
• Analyze customer needs and market trends.
• Work with regional teams to improve financial solutions.
• Increase adoption of fintech products and digital payment platforms.

Qualifications and Requirements

• Bachelor’s Degree in:
  • Business Administration
  • Finance
  • Economics
  • Accounting
  • Sales and Marketing
  • Information Systems
  • Law
  • Related business or financial discipline

• Minimum 3–5 years of experience in senior leadership or executive management roles.
• Experience in:
  • FinTech companies
  • Banks
  • Payment Service Providers (PSPs)
  • Digital payment platforms
  • Electronic Money Institutions (EMIs)
  • Treasury operations
  • Financial technology companies

• Treasury management
• Liquidity management
• Digital payments
• Financial operations
• AML/CFT compliance
• KYC procedures
• Financial risk management
• Regulatory frameworks
• Business strategy development

Core Competencies and Skills

• Strategic leadership and business planning
• Financial management skills
• Fintech industry knowledge
• Banking operations expertise
• Digital payment solutions
• Commercial negotiation skills
• Stakeholder relationship management
• Regulatory compliance knowledge
• Team leadership and people management
• Business development skills
• Excellent communication skills
• Problem-solving and decision-making abilities

Preferred Candidate Profile

• Commercial banking
• Fintech companies
• Mobile money services
• Digital payment platforms
• Payment processing companies
• Financial technology organizations
• Treasury and investment institutions
• Corporate financial services

Career Growth Opportunities

• Executive business leadership
• Digital financial services
• Payment technology innovation
• Banking partnerships
• Regulatory compliance
• Market expansion strategies
• Financial operations management