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True North Uganda

BRAND PROMOTER

True North Uganda

Uganda Full time Sales & Marketing
Posted: Aug 11, 2026 1 month ago 54 views

Job Description

 
BRAND PROMOTER – TRUE NORTH UGANDA
Location: Kampala, Uganda
Job Category: Marketing / Sales
Employment Type: Full Time
Company: True North Uganda
Reports To: Field Supervisor
Job Summary
True North Uganda is seeking a motivated and customer-focused Brand Promoter to support product promotion, customer engagement, sales, and brand awareness activities in Kampala. The successful candidate will demonstrate products, engage prospective customers, maintain attractive product displays, support sales activities, and accurately record promotional results.
This Brand Promoter job in Uganda is suitable for candidates with at least a Uganda Certificate of Education (UCE) and 3–6 months of relevant retail or sales experience.
Key Responsibilities
Knowledge and Promotion of Client Products
  • Demonstrate and explain products, methods, or services to prospective customers.
  • Engage customers and provide accurate information about promoted products.
  • Persuade customers to purchase products or use promoted services.
  • Distribute product samples, coupons, brochures, and other promotional materials.
  • Answer basic customer questions and direct complex enquiries to the appropriate team.
  • Create positive customer experiences that strengthen brand awareness and product visibility.
Shelf Health and Product Display
  • Set up and maintain attractive product displays and demonstration areas.
  • Arrange promotional materials to attract customer attention.
  • Assemble and disassemble materials used during product demonstrations.
  • Replenish products on shelves and maintain appropriate stock presentation.
  • Keep promotional and working areas neat and organized.
  • Return promotional materials and products to their correct locations after demonstrations.
  • Support promotional activities in retail stores and other assigned locations.
Customer Service, Sales and Record Keeping
  • Engage customers professionally and identify their product needs.
  • Sell products being promoted and contribute toward assigned sales targets.
  • Maintain accurate records of sales and promotional activities.
  • Record demonstration-related information, including customer interactions and promotional materials distributed.
  • Provide feedback about customer reactions, questions, preferences, and product performance.
  • Report promotional activities and results to the Field Supervisor.
Qualifications and Experience
  • Minimum of Uganda Certificate of Education (UCE).
  • 3–6 months of retail and sales experience within a relevant category.
  • Previous experience in brand promotion, merchandising, retail sales, customer service, or field marketing is an advantage.
  • Must have a phone with 128 GB ROM and RAM between 4 GB and 6 GB, as specified in the vacancy.
  • Ability to work in retail and field environments.
  • Strong interest in sales, marketing, customer engagement, and brand promotion.
Key Competencies
  • Sales orientation.
  • Excellent verbal and written communication.
  • Customer service excellence.
  • Selling and persuasion skills.
  • Relationship building.
  • Teamwork and collaboration.
  • Organizational commitment.
  • Agility and adaptability.
  • Performance and results orientation.
  • Resilience and stress management.
  • Continuous growth and improvement.
  • Analysis and problem-solving.
  • Quality and attention to detail.
  • Professional appearance and conduct.
What a Brand Promoter Does
A Brand Promoter represents a company's products directly to consumers. The role combines sales, marketing, merchandising, customer service, product demonstration, and brand awareness. Brand promoters are expected to attract customers, explain product benefits, encourage purchases, maintain product visibility, and provide feedback to their supervisors.


CV Tips for Brand Promoter Applicants
Your CV should focus on sales, customer interaction, product promotion, retail, merchandising, and communication skills.
Include:
  • A clear professional profile.
  • Your UCE qualification and other education.
  • Previous retail, sales, merchandising, or customer service experience.
  • Product promotion or demonstration experience.
  • Experience meeting sales targets.
  • Customer engagement and communication skills.
  • Experience maintaining shelves and product displays.
  • Experience recording sales or promotional activity.
  • Knowledge of the relevant product category.
  • Your current contact details.
  • Two or more relevant referees if available.
Important: If you have worked in supermarkets, shops, exhibitions, activations, FMCG sales, merchandising, or field marketing, make this experience highly visible on your CV.
Cover Letter Tips
Your cover letter should explain why you are suitable for a Brand Promoter position and highlight your ability to interact confidently with customers.
Mention:
  • Your UCE qualification.
  • Your retail or sales experience.
  • Experience promoting or demonstrating products.
  • Your communication and selling skills.
  • Your ability to work in busy retail environments.
  • Your professional appearance and customer-service approach.
  • Your willingness to work in Kampala and meet promotional targets.
Possible Interview Questions
  1. Tell us about yourself.
  2. Why do you want to work as a Brand Promoter?
  3. What experience do you have in sales or retail?
  4. How would you approach a customer who is not interested in your product?
  5. How would you convince a customer to try a new product?
  6. How would you explain a product to a customer who knows nothing about it?
  7. What makes a good Brand Promoter?
  8. How would you handle an unhappy customer?
  9. How would you maintain an attractive product display?
  10. What would you do if products were running out on the shelf?
  11. How would you keep accurate records of your sales?
  12. How do you handle rejection from customers?
  13. Tell us about a time you achieved a sales target.
  14. How would you promote a product in a busy supermarket?
  15. Why should True North Uganda hire you?
How to Apply
Interested candidates should submit their cover letter and CV to:
Email: recruitment7@truenorthafrica.com
Subject: Brand Promoter
Application documents must be submitted in either PDF or Microsoft Word format.

About Company

True North Uganda

True North Uganda

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Sales & Marketing
  • Location: Uganda
  • Application: via Email

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