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Tile Center

Administrative Officer / Front Office Receptionist

Tile Center

Uganda Full time Administration
Posted: Aug 10, 2026 1 month ago 108 views

Job Description

 
Administrative Officer / Front Office Receptionist
Uganda
Job Category: Administrative
Employment Type: Full Time
Company: Tile Center
Location: Plot 179/185, 6th Street, Industrial Area
Reports To: Director / Office Manager
Job Purpose
Tile Center is seeking an organized, detail-oriented and professional Administrative Officer / Front Office Receptionist to manage front-office operations while providing wider administrative support to the company.
The position combines reception and office administration with responsibilities covering correspondence, rental payment follow-up, import and customs coordination, regulatory compliance support, and company and director record management.
The ideal candidate should be comfortable communicating with government institutions and regulatory bodies such as URA and KCCA, while maintaining confidentiality and accurate records.
Key Responsibilities
Front Office & General Administration
  • Welcome visitors and provide professional reception services.
  • Answer, screen and direct incoming telephone calls.
  • Manage general email and physical mail correspondence.
  • Manage and organize documents belonging to the company director.
  • Take minutes during meetings and circulate action points.
  • Order and manage office supplies.
  • Coordinate with vendors and service providers.
Correspondence & Records Management
  • Draft professional letters, emails and formal correspondence.
  • Communicate with banks, URA, KCCA, NSSF and other institutions when required.
  • Maintain accurate records for company directors.
  • Maintain statutory documents, licences, certificates and other official records.
  • Manage both digital and physical filing systems.
  • Ensure documents are properly organized and easily retrievable.
Rental Payments & Invoicing
  • Monitor rental invoices, payments and receipts.
  • Maintain an accurate rental payment tracker.
  • Follow up with tenants regarding outstanding or upcoming payments.
  • Maintain lease and tenancy agreement records.
  • Monitor renewal and escalation dates and alert management accordingly.
Import Documentation & Customs Coordination
  • Prepare and organize import documentation, including:
    • Commercial invoices
    • Packing lists
    • Bills of lading or airway bills
    • Certificates of origin
  • Liaise with clearing agents, freight forwarders and shipping lines.
  • Coordinate with URA Customs regarding shipment processes.
  • Support correct classification of goods using HS codes.
  • Follow up on duty assessments and customs releases.
  • Track shipments and ensure imports are cleared and delivered promptly.
  • Escalate customs or shipment delays to management.
Regulatory & Statutory Compliance Support
  • Track renewal dates for trading licences and other company permits.
  • Monitor tax clearance certificate requirements.
  • Support NSSF-related administrative processes.
  • Assist management with URA and KCCA filings, queries and follow-ups.
  • Maintain organized records of statutory compliance documents.
Other Administrative Duties
  • Provide administrative support to different departments.
  • Assist management with general office coordination.
  • Perform other administrative duties assigned by management.
Qualifications
Applicants should have:
  • A Diploma or Bachelor’s Degree in Business Administration, Office Management or a related field.
  • At least 2 years of experience in administration, front office, reception or a related role.
  • Experience with imports/customs or property/rental administration is an added advantage.
  • Working knowledge of URA and KCCA processes and requirements is desirable.
Required Skills and Competencies
The successful candidate should demonstrate:
  • Excellent written and verbal communication skills.
  • Ability to draft clear and professional correspondence.
  • Strong organizational and administrative skills.
  • Excellent attention to detail.
  • Good record-keeping and document-management skills.
  • Proficiency in Microsoft Word, Excel and Outlook.
  • Strong follow-up and coordination abilities.
  • Professional telephone and customer service skills.
  • Ability to communicate with government agencies and external service providers.
  • High level of confidentiality and discretion.
  • Trustworthiness and integrity.
  • Good interpersonal and relationship-management skills.
  • Ability to manage multiple administrative tasks and meet deadlines.
Ideal Candidate Profile
This position would suit someone who is highly organized and comfortable handling several responsibilities at the same time. A strong candidate should be able to move between reception duties, office administration, documentation, regulatory follow-ups, rental records and import coordination without losing attention to detail.
Experience dealing with URA, KCCA, NSSF, customs, clearing agents, tenants, banks and other institutions would be particularly valuable.
Career Opportunities
Experience in this role can help build a career in:
  • Office Administration
  • Executive Administration
  • Front Office Management
  • Operations Coordination
  • Property Administration
  • Import and Logistics Administration
  • Compliance Administration
  • Administrative Management
How to Apply
Interested candidates should submit their application through the advertised recruitment platform.
Application: Click Here to Apply
CV Tips for Administrative Officer / Receptionist Applicants
Your CV should emphasize practical experience in:
  • Office administration
  • Front office and reception
  • Customer service
  • Records management
  • Correspondence
  • Microsoft Office
  • Filing and document control
  • Meeting coordination and minute taking
  • URA and KCCA processes
  • Rental payment tracking
  • Invoice and receipt management
  • Import documentation
  • Customs coordination
  • Vendor management
  • Regulatory compliance
  • Confidential information handling
Where possible, include measurable achievements, such as the number of documents managed, suppliers coordinated, tenants followed up, or administrative processes improved.
Interview Questions to Prepare For
  1. Tell us about yourself and your administrative experience.
  2. How would you handle a busy front office with several visitors and phone calls?
  3. How do you maintain confidential company and director information?
  4. What experience do you have dealing with URA or KCCA?
  5. How would you follow up an overdue rental payment?
  6. What import documents are commonly required for customs clearance?
  7. How would you organize both physical and digital company records?
  8. How proficient are you in Microsoft Excel?
  9. How would you handle several urgent administrative tasks at the same time?
  10. Describe a time you had to deal with a difficult customer or stakeholder.
  11. How do you ensure that important licence and compliance deadlines are not missed?
  12. Why do you think you are suitable for this Administrative Officer / Front Office Receptionist position?


About Company

Tile Center

Tile Center

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Administration
  • Location: Uganda
  • Application: External Website

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