Sales Executive – Retail Sales at Mansour Automotive

About Mansour Automotive

Job Summary

Key Responsibilities

• Identify and engage potential customers through referrals, recommendations, and networking.
• Build strong relationships with existing and prospective customers.
• Understand customer requirements and recommend appropriate products and services.
• Generate new sales opportunities and maintain an active sales pipeline.
• Follow up with customers to improve retention and repeat business.

• Enter accurate customer information into the Customer Relationship Management (CRM) system.
• Maintain updated customer records for business development activities.
• Track sales opportunities and customer interactions.
• Use customer data to support retention strategies and improve sales performance.

• Sell company products and services according to customer needs.
• Deliver product presentations and explain product benefits.
• Handle customer inquiries and provide professional guidance.
• Process custom customer orders accurately.
• Respond to customer escalations and provide solutions where required.

• Supervise and support a team of sales advisors.
• Provide guidance to improve sales performance.
• Collaborate with internal teams to ensure smooth customer experiences.
• Share market insights and customer feedback with management.

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, Commerce, or a related field is preferred.
• 3–5 years of experience in retail sales, automotive sales, business development, or a similar customer-facing role.
• Proven ability to achieve sales targets and manage customer relationships.
• Experience working independently and managing sales activities.
• Strong understanding of sales processes and customer engagement.

Required Skills

• Customer relationship building.
• Sales negotiation and closing techniques.
• Product knowledge and presentation skills.
• Sales pipeline and opportunity management.
• Customer-focused approach.
• Lead generation and prospecting skills.
• CRM system management.
• Communication and presentation abilities.
• Problem-solving skills.
• Team supervision skills.
• Business development expertise.

Core Competencies

• Applies knowledge of business trends and market conditions to support organizational goals.
• Understands customer needs and identifies opportunities for growth.

• Builds trusted customer relationships.
• Provides solutions that meet customer expectations.
• Prioritizes customer satisfaction throughout the sales process.

• Takes initiative and responds quickly to opportunities.
• Demonstrates energy, commitment, and determination to achieve results.

• Uses efficient sales processes to improve performance.
• Continuously identifies ways to improve customer service and sales operations.

• Works effectively with colleagues and different departments.
• Builds partnerships to achieve shared business objectives.

• Communicates effectively with different customer groups.
• Builds positive professional relationships.

• Quickly adapts to new products, market changes, and sales approaches.
• Learns from experiences to improve performance.

• Actively seeks opportunities for personal and professional growth.
• Develops new skills through training and practical experience.

Benefits of Working as a Sales Executive

• Develop professional sales expertise.
• Build experience within the automotive industry.
• Work with a recognized international automotive organization.
• Improve customer relationship management skills.
• Grow into senior sales and business development positions.

Career Growth Opportunities

• Senior Sales Executive
• Sales Supervisor
• Retail Sales Manager
• Business Development Manager
• Key Account Manager
• Customer Experience Manager
• Automotive Sales Manager

How to Apply

Interview Preparation Tips

• Reviewing modern sales techniques and customer relationship strategies.
• Preparing examples of successful sales achievements.
• Demonstrating experience meeting sales targets.
• Understanding CRM systems and sales pipeline management.
• Practicing customer negotiation scenarios.
• Researching automotive sales trends and customer expectations.

CV Tips for Sales Executive Applicants

• Sales achievements and targets achieved.
• Customer relationship management experience.
• Business development skills.
• Retail or automotive sales background.
• CRM system experience.
• Negotiation and closing abilities.
• Team supervision experience.
• Examples of revenue growth or customer retention improvements.