Sales Representative Job Opportunity at Lapaire – Entebbe, Uganda

About Lapaire

Job Summary

Key Responsibilities

• Identify and engage potential customers through field visits, phone calls, and branch interactions.
• Create awareness about the importance of clear vision and eye care services.
• Educate customers on the benefits of wearing quality eyeglasses.
• Understand customer needs and recommend suitable frames and lenses.
• Convert customer inquiries and interest into completed sales.
• Build strong relationships with new and existing customers.
• Support achievement of branch sales targets.

• Welcome customers and provide professional assistance.
• Listen carefully to customer needs and provide appropriate solutions.
• Explain product features, pricing options, and payment plans.
• Guide customers in selecting eyewear that suits their preferences.
• Provide accurate information about Lapaire products and services.
• Deliver a positive customer experience throughout the buying process.

• Follow up with potential customers through phone calls and other communication channels.
• Respond to customer questions regarding pricing, payments, and delivery timelines.
• Present available installment payment options.
• Collect customer deposits and complete sales transactions.
• Ensure timely delivery or customer collection of completed eyewear orders.
• Keep customers updated throughout the order process.

Required Qualifications

• Bachelor’s Degree or Diploma in Commerce, Business Administration, Sales and Marketing, or a related field.

Experience Requirements

• At least 1 year of professional experience in sales, retail, business development, or customer service.
• Experience working in a customer-facing environment is preferred.
• Experience in healthcare, optical retail, or consumer sales is an added advantage.

Required Skills and Competencies

• Strong sales and customer service skills.
• Excellent communication and interpersonal abilities.
• Ability to build relationships with customers.
• Knowledge of basic sales techniques.
• Good telephone etiquette.
• Ability to identify customer needs and recommend solutions.
• Strong negotiation and persuasion skills.
• Ability to achieve sales targets.
• Good analytical and reporting skills.
• Proficiency in Microsoft Excel and basic accounting tools.
• Ability to work independently and as part of a team.

Personal Attributes for Success

• Passionate about helping customers improve their lives through better vision solutions.
• Able to listen and understand customer needs.

• Positive and enthusiastic when interacting with customers.
• Comfortable engaging with people from different backgrounds.

• Motivated by achieving sales targets.
• Able to convert customer interest into successful purchases.

• Willing to share knowledge and support colleagues.
• Able to work collaboratively in a multicultural environment.

• Responsible and punctual.
• Maintains a positive attitude and professional image.

Key Performance Areas

• Number of customers reached and engaged.
• Sales targets achieved.
• Customer satisfaction levels.
• Successful conversion of leads into sales.
• Quality of customer follow-up.
• Accuracy of sales records.
• Branch growth contribution.

Salary and Benefits

• Gross Salary: UGX 500,000 per month.

Why Join Lapaire?

• Sales management.
• Customer relationship management.
• Healthcare retail.
• Business development.
• Communication and negotiation.

How to Prepare Your CV for Sales Representative Job

• Sales and customer service experience.
• Retail or healthcare sales background.
• Achievements in meeting sales targets.
• Customer relationship management skills.
• Communication abilities.
• Product promotion experience.
• Lead generation experience.
• Computer skills, especially Microsoft Excel.
• Ability to work in a target-driven environment.

Cover Letter Tips

• Explain your interest in joining Lapaire.
• Highlight your sales and customer service experience.
• Demonstrate your ability to attract and retain customers.
• Mention experience achieving sales targets.
• Show passion for healthcare and improving people’s lives.
• Highlight communication and teamwork skills.

Interview Preparation Tips

• Previous sales experience.
• How they attract new customers.
• Examples of achieving sales targets.
• Handling difficult customers.
• Techniques for closing sales.
• Customer service approaches.
• Product recommendation skills.
• Working under pressure.
• Team collaboration.

How to Apply

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