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RwandAir

Sales and Development Manager (Entebbe)

RwandAir

Uganda Full time Sales & Marketing
Posted: Jun 09, 2026 1 week ago Deadline: Jun 19, 2026 12 views

Job Description

 
RWANDAIR
POSITION
Sales and Development Manager
Reports To: Country Manager
Department: Commercial
Location: Entebbe, Uganda
ABOUT RWANDAIR
RwandAir Ltd is the national carrier of Rwanda, providing domestic and international air transport services across East Africa, Central Africa, West Africa, Southern Africa, Europe, and the Middle East. The airline is committed to delivering safe, reliable, and world-class aviation services while supporting regional connectivity and sustainable growth.
JOB PURPOSE
The Sales and Development Manager will lead the strategic development and performance management of RwandAir’s sales activities within the assigned market.
The role is responsible for driving revenue growth through strategic sales execution, agent relationship management, business development initiatives, market expansion support, and sales performance optimization. The position also supports onboarding, training, and development of sales teams and commercial partners.
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KEY DUTIES AND RESPONSIBILITIES
Strategic Responsibilities
• Develop and implement strategic sales plans aligned with company revenue goals and market priorities.
• Support Country Managers and Regional Managers in achieving commercial performance objectives.
• Coordinate global and regional sales campaigns and ensure effective local execution.
• Identify underperforming routes and markets and implement market-specific recovery strategies.
• Collaborate with Sales Systems and Business Intelligence teams to develop dashboards and reporting tools for pipeline management and conversion tracking.
• Conduct feasibility studies and prepare business cases for new General Sales Agent (GSA) appointments and sales office expansions.
• Lead special commercial projects including:
  • New route launches
  • Corporate customer onboarding initiatives
  • Sales incentive program enhancements
  • Market expansion activities
• Work closely with Pricing, Revenue Management, and Channel Management teams to align commercial offers with market requirements.
• Prepare sales development reports, forecasts, market intelligence, and strategic recommendations for senior management and executive leadership.
Operational Responsibilities
• Support recruitment, onboarding, training, and development of Sales Managers, Sales Executives, and General Sales Agents (GSAs).
• Develop sales training materials, operational manuals, and performance evaluation frameworks.
• Conduct regular market visits and operational reviews to ensure commercial alignment and performance.
• Monitor and report on:
  • Sales pipeline performance
  • B2B sales trends
  • B2C sales performance
  • Agent productivity
  • Ticket office performance
• Support implementation of Customer Relationship Management (CRM) systems and digital sales tools.
• Assist in driving adoption of innovative sales technologies and commercial systems.
MINIMUM QUALIFICATIONS
• Bachelor’s Degree in:
  • Business Administration
  • Marketing
  • Aviation Management
  • Sales and Marketing
  • Related Business Discipline
EXPERIENCE REQUIREMENTS
• Minimum 5–7 years of experience in:
  • Airline Sales
  • Commercial Operations
  • Business Development
  • Aviation Marketing
• At least 2 years of supervisory or managerial experience.
• Proven experience developing and implementing strategic sales plans that deliver revenue growth.
• Experience managing multi-market sales operations, sales teams, GSAs, or ticket offices.
• Strong background in B2B and B2C sales management.
• Experience in route development and network growth initiatives.
• Experience collaborating with:
  • Revenue Management Teams
  • Pricing Teams
  • Channel Management Teams
  • Digital Sales Teams
• Experience in recruitment, coaching, training, and performance management.
• Familiarity with airline commercial systems and digital sales platforms.
• Experience preparing sales reports, dashboards, forecasts, and executive presentations.
CORE COMPETENCIES & SKILLS
Leadership & Management
• Leadership and Team Development
• Coaching and Performance Management
• Stakeholder Relationship Management
• Change Management
Commercial & Strategic Skills
• Strategic Sales Planning
• Revenue Growth Management
• Business Development
• Market Expansion Strategies
• Route Performance Optimization
• Sales Pipeline Management
• Commercial Analytics
Technical Skills
• CRM Systems Management
• Sales Dashboards and Reporting
• Business Intelligence Tools
• Airline Commercial Systems
• Passenger Service Systems (PSS)
• Global Distribution Systems (GDS)
• Digital Sales Platforms
• Airline Distribution Channels
Professional Skills
• Problem Solving and Decision Making
• Project Management
• Data Analysis and Forecasting
• Communication and Presentation Skills
• Negotiation and Influencing Skills
• Customer Relationship Management
APPLICATION REQUIREMENTS
Applicants should submit:
• Application Letter addressed to the Chief HR & Administration Officer.
• Updated Curriculum Vitae (CV).
• Copies of Notarized Degree/Diploma Certificates.
• Relevant Professional Certificates.
• Copies of Academic Transcripts.
• Copy of Passport or National ID.
• Three Professional Referees.
APPLICATION DEADLINE
19th June 2026
Applications must be submitted in PDF format only.
CLICK HERE TO APPLY


About Company

RwandAir

RwandAir

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Job Overview

  • Job Type: Full time
  • Vacancies: 1
  • Category: Sales & Marketing
  • Location: Uganda
  • Application: External Website

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