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Stanbic Bank Uganda

Manager, Relationship, Flexipay

Stanbic Bank Uganda

Uganda Full time Banking & Finance
Posted: Jun 08, 2026 2 weeks ago 9 views

Job Description

 
STANBIC BANK UGANDA
JOB DESCRIPTION
To grow and retain client relationships within the allocated FlexiPay segment/sector portfolio (e.g., Agribusiness, Public Sector, and Consumer). The role is responsible for executing FlexiPay offerings, initiatives, and activities aimed at optimizing customer experience while driving profitability and sustainable growth for the bank.
Ugandan job categories
KEY RESPONSIBILITIES
• Deliver revenue and portfolio growth targets in line with approved budgets by effectively converting leads generated through Business Banking, Personal Banking, Corporate and Investment Banking, and other business units.
• Identify and develop new business opportunities through direct customer engagement, joint sales calls, and field visits with relationship and sales teams.
• Build and maintain a strong sales pipeline through direct prospecting and collaboration with Relationship Managers, Business Bankers, Digital Banking teams, and other stakeholders.
• Manage the end-to-end sales cycle, including prospecting, acquisition, onboarding, activation, and retention of Non-SBU merchants.
• Monitor platform performance, conduct root cause analysis of operational challenges, and implement corrective measures to improve customer adoption and utilization.
• Work closely with Relationship Managers, Merchant Solutions Service Consultants, Product Teams, Operations, IT, and Marketing teams to drive customer acquisition, engagement, and retention.
QUALIFICATIONS
• Bachelor's Degree in Business, Commerce, Finance, Accounting, or a related field from a recognized institution.
• 5–7 years of relationship management experience as a Business Banker or Relationship Manager.
• Proven experience dealing with customers across different organizational levels.
• Significant knowledge of banking products, specialized products, and financial structures.
• Experience in budgeting, forecasting, cost control, and client financial analysis.
• Experience in preparing and motivating credit applications is essential.
BEHAVIOURAL COMPETENCIES
• Developing Strategies
• Providing Insights
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
TECHNICAL COMPETENCIES
• Economic Capital Management
• Financial Acumen
• Process Governance
• Risk Identification & Reporting
• Risk Response Strategy
• Risk/Reward Thinking
APPLICATION PROCESS
CLICK HERE TO APPLY


About Company

Stanbic Bank Uganda

Stanbic Bank Uganda

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Banking & Finance
  • Location: Uganda
  • Application: External Website

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