PRIDE BANK UGANDA JOBS 2026 – E-BANKING ADMINISTRATOR VACANCY

Pride Bank Limited is seeking a competent, innovative, and results-oriented professional to fill the position of E-Banking Administrator. The successful candidate will report to the Manager, Commercial Applications and will be responsible for ensuring the functionality, availability, and continuous improvement of the Bank’s digital delivery channels, including ATMs, Agency Banking, Mobile Banking, Online Banking, and other computer-based applications, while supporting system integrations, monitoring performance, resolving incidents, ensuring compliance with security and regulatory requirements, and coordinating with internal teams and external vendors to deliver reliable, secure, and customer-centric electronic banking services.
Job Summary
The E-Banking Administrator will report to the Manager, Commercial Applications, and will be responsible for ensuring the functionality, availability, and continuous improvement of the Bank’s digital delivery channels, including ATMs, Agency Banking, Mobile Banking, Online Banking, and other computer-based applications, while supporting system integrations, monitoring performance, resolving incidents, ensuring compliance with security and regulatory requirements, and coordinating with internal teams and external vendors to deliver reliable, secure, and customer-centric electronic banking services.
Key Duties and Responsibilities

• Communicate messages regarding systems issues to users in a timely manner.
• Handle the configurations and installation of the E-Banking products’ interfaces with the bank’s core systems and the customer’s sites.
• Develop and champion new optional utilities that can be provided over the existing E-Banking products infrastructure.
• Assist the I.T staff with the in-house training of other staff on E-Banking products.
• Assist application users in identifying and describing problems or opportunities that need to be addressed.
• Advise Management on the best monitoring tools for the E-Banking products to ensure their uptime.
• Follow up with the E-Banking product hardware and software contractors in problem resolution as per the agreed contract response time to ensure healthy status.
• Carry out Disaster Recovery tests for the Bank’s E-Banking systems.
• Design and develop user manuals and corresponding training programs for new and existing systems.
• Prepare, in consultation with users, implementers, and operation representatives, the acceptance plan for any newly changed system.
• Assist Business Unit leaders to develop tactical and strategic products, services, and/or programs to support the business unit’s goals.
• Work closely with business partners to identify and maximize opportunities to use Information Technology to improve product service and/or program business processes.

Qualifications, Skills and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related computing field.
• Microsoft, Linux, or Unix certifications are an added advantage.
• Knowledge in Systems Administration, preferably in a financial institution.
• Minimum of 3 years’ experience in a similar role.
• ICT Security knowledge will be an added advantage.
• Troubleshooting and network solutions expertise.
• Knowledge of Cisco routing and switching and VPN connectivity.
• Knowledge of Windows operating systems and Microsoft Office applications.
• Strong analytical skills.

How to Apply
If you believe you have the necessary skills, experience, and desire to make a difference, then apply immediately and send a detailed CV. Interested candidates should address their applications to the HEAD PEOPLE & CULTURE and send via email to recruitment@pridebank.co.ug not later than 22nd June 2026.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Application Deadline
Deadline: 22nd June 2026
NB: Only shortlisted candidates will be contacted.