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ABSA Bank Uganda

ENTERPRISE BANKER-17

ABSA Bank Uganda

Uganda Full time Banking & Finance
Posted: May 23, 2026 4 weeks ago 30 views

Job Description

ABSA BANK – JOB DESCRIPTION
ENTERPRISE BANKER / BUSINESS BANKING SALES OFFICER
Job Summary
Provides financial services tailored to client needs, promoting, marketing, and selling financial solutions in compliance with relevant legislation. The role focuses on achieving sales targets and supporting strategic business objectives within Business Banking.
Job Description
1. Sales & Service – Business Banking Customers (50%)
  • Contact customers to open Enterprise Banking accounts following bank procedures
  • Participate in product campaigns and clearly explain products to customers
  • Achieve and exceed assigned sales targets
  • Grow portfolio profitability through identifying new business opportunities
  • Recommend suitable financial products and solutions based on customer needs
  • Generate leads through face-to-face meetings and telephone engagement
  • Initiate and process client credit applications in line with SME lending guidelines
  • Conduct structured customer meetings with clear objectives and outcomes
  • Maintain personal sales performance records for reporting
  • Collaborate with branch staff to generate referrals
  • Complete account opening documentation and submit for approval
  • Conduct financial analysis for loan customers and advise on eligibility
  • Communicate loan approvals and encourage drawdowns
2. Customer Service (20%)
  • Handle customer queries and complaints related to accounts, loans, and cards
  • Escalate unresolved issues to the Branch Manager
  • Coordinate with internal teams (Operations and KYC Helpdesk)
  • Guide customers to appropriate service channels
  • Notify customers about ready account items (cards, cheque books, etc.)
  • Support queue management and assist customers during peak hours
  • Maintain branch marketing materials and supplies
3. Branch Support (10%)
  • Support Personal Banking customers when required
  • Assist in opening and closing cashier tills
  • Authorize transactions within limits when required
  • Act as cash custodian and manage daily cash flow operations
  • Replenish or reconcile cashier cash levels
4. Compliance & Operational Rigour (20%)
  • Ensure accuracy and completeness of all account and loan documentation
  • Maintain compliance with KYC and AML regulations
  • Ensure all processes meet audit and risk standards
  • Escalate compliance issues to Branch Manager
  • Conduct snap checks as assigned
  • Adhere to internal banking policies, procedures, and risk frameworks
Education Requirements
  • Bachelor’s Degree in Business Administration, Sales, Commerce, or related field
  • Postgraduate qualifications or certifications are an added advantage
  • FETC: Business, Commerce, and Management Studies (Required)
Experience
  • Minimum 2 years’ experience in business banking, retail banking, or sales-related roles
Key Skills
  • Strong sales and negotiation skills
  • Excellent communication and interpersonal abilities
  • Analytical and numerical skills
  • Strong planning and organizational abilities
  • Customer relationship management
  • Knowledge of banking systems, KYC, AML, and compliance
  • Presentation and influencing skills

About Company

ABSA Bank Uganda

ABSA Bank Uganda

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Banking & Finance
  • Location: Uganda
  • Application: External Website

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