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Numida

Verification Officer

Numida

Uganda Full time Administration
Posted: Jul 29, 2026 5 days ago Deadline: Aug 07, 2026 41 views

Job Description

Numida – Verification Officer Job Opportunity

Company: Numida
Job Title: Verification Officer
Location: Kampala, Uganda
Department: Acquisition / Credit Operations
Reports To: Acquisition Team Leader
Employment Type: Full-Time
Expected Start Date: August 2026
Application Deadline: 7th August 2026
Industry: Fintech / Financial Services / Digital Lending

About Numida

Numida is a fast-growing African fintech company focused on expanding access to fair and reliable financial services for small business owners. Through technology-driven lending solutions, Numida enables entrepreneurs to access responsible credit that supports business growth and financial inclusion.
The company is committed to building transparent credit systems, improving access to finance, and supporting small businesses through innovative financial products.

Job Summary

Numida is seeking a Verification Officer responsible for conducting detailed and accurate verification of information provided by first-time loan applicants.
The successful candidate will play a critical role in ensuring the authenticity, accuracy, and quality of applicant information before loan approval decisions are made. The role supports Credit Relationship Officers (CROs) by providing reliable verification reports that guide responsible lending decisions for loans of UGX 1,000,000 and above.
The Verification Officer will assess businesses, validate applicant details, identify potential risks, and contribute to improving loan quality, repayment performance, and customer retention.

Key Responsibilities

1. Applicant Verification and Assessment
  • Conduct physical and digital verification of first-time loan applicants.
  • Validate information submitted during the loan application process.
  • Assess business operations, financial activities, and customer credibility.
  • Review applicant details to confirm accuracy and completeness.
  • Identify potential risks affecting loan repayment ability.
  • Provide clear verification feedback to Credit Relationship Officers.

2. Business Assessment and Risk Evaluation

  • Conduct comprehensive assessments of applicant businesses.
  • Evaluate business performance, operations, and sustainability.
  • Support responsible lending decisions through accurate information.
  • Identify inconsistencies or inaccurate information provided by applicants.
  • Recommend appropriate actions based on verification findings.

3. Loan Verification Process Management

The Verification Officer will:
  • Receive verification requests through the approved verification channel.
  • Conduct assessments for eligible loan applications.
  • Ensure verification reports are completed accurately and on time.
  • Share findings with Credit Relationship Officers for further processing.
  • Maintain proper documentation of all verification activities.

4. Data Quality and Reporting

  • Maintain accurate verification records.
  • Prepare verification reports and submit timely updates.
  • Track verification outcomes and identify trends.
  • Support improvements in loan conversion and portfolio quality.
  • Provide insights that help reduce loan risks.

5. Customer Engagement

  • Interact professionally with loan applicants during verification visits.
  • Build trust while collecting accurate business information.
  • Maintain confidentiality of customer information.
  • Provide a positive customer experience throughout the verification process.

Key Performance Indicators (KPIs)

The successful candidate will contribute towards:
  • Achieving an Average Loan Value (ALV) of UGX 550,000 for first-time applicants by December 2026.
  • Improving collection rates for first-time loans.
  • Reducing loan adjustments and loan slashing cases.
  • Increasing loan application conversion rates.
  • Improving customer retention rates.
  • Maintaining accurate applicant verification records.

Verification Conditions

Verification applies to:
  • New loan applications above UGX 1,000,000.
  • Applications requiring additional assessment before approval.
  • Loans where verification may influence final loan approval decisions.

Required Qualifications

Education
Applicants should have:
  • A Bachelor’s Degree in:
    • Finance
    • Business Administration
    • Accounting
    • Economics
    • Banking and Finance
    • Related fields

Professional Experience

Candidates should have:
  • 1–2 years of experience in:
    • Verification
    • Auditing
    • Credit assessment
    • Financial services
    • Fintech operations
Experience within the fintech, banking, or digital lending sector is an added advantage.

Required Skills and Competencies

Financial and Credit Skills
  • Understanding of loan processing procedures.
  • Basic knowledge of credit risk assessment.
  • Ability to evaluate business information.
  • Understanding of financial documentation.
Analytical Skills
  • Strong attention to detail.
  • Ability to identify inconsistencies.
  • Good problem-solving abilities.
  • Strong critical thinking skills.
Communication Skills
  • Excellent interpersonal skills.
  • Ability to communicate professionally with customers and teams.
  • Strong report writing skills.
Personal Attributes
The ideal candidate should be:
  • Highly organised and detail-oriented.
  • Ethical and trustworthy.
  • Able to maintain confidentiality.
  • Self-motivated and independent.
  • Comfortable working in a fast-paced environment.
  • A strong team player.

What Your CV Should Include

To increase your chances of being shortlisted, your CV should highlight:
Professional Summary
Include experience related to:
  • Loan verification.
  • Credit assessment.
  • Financial services.
  • Customer relationship management.
  • Business evaluations.
Example keywords:
Credit Verification, Loan Processing, Risk Assessment, Customer Due Diligence, Financial Analysis, Fintech Operations, Data Verification.

Work Experience Section

Highlight responsibilities such as:
  • Conducting customer verification.
  • Reviewing financial information.
  • Assessing business operations.
  • Preparing verification reports.
  • Supporting loan approval processes.
  • Managing customer records.
  • Ensuring data accuracy.

Technical Skills to Include

  • Microsoft Excel
  • Data Analysis
  • Financial Reporting
  • Loan Management Systems
  • Customer Relationship Management (CRM)
  • Digital Lending Platforms
  • Risk Assessment Tools

CV Tips for Numida Application

 Tailor your CV towards fintech and financial services.
 Highlight experience handling confidential customer information.
 Mention achievements using numbers where possible.
 Show experience supporting credit decisions or loan processes.
 Keep your CV professional and easy to read.

Cover Letter Tips

Your cover letter should explain:
1. Your Interest in Numida
Show your interest in:
  • Financial inclusion.
  • Supporting small businesses.
  • Responsible lending.
  • Fintech innovation.
2. Your Relevant Experience
Highlight:
  • Loan verification experience.
  • Credit assessment skills.
  • Customer engagement experience.
  • Ability to analyse financial information.
3. Your Value to the Company
Explain how you can help Numida:
  • Improve loan quality.
  • Reduce credit risks.
  • Increase customer trust.
  • Strengthen verification processes.

Career Growth Opportunities

A Verification Officer can progress into roles such as:
  • Credit Analyst
  • Credit Relationship Officer
  • Risk Officer
  • Loan Portfolio Manager
  • Financial Services Specialist
  • Credit Operations Manager

How to Apply

Interested candidates who meet the requirements should submit their applications through the official Numida recruitment channel before 7th August 2026.
Applicants should ensure their CV clearly demonstrates experience in verification, finance, credit assessment, customer service, and fintech operations.
Note: Only shortlisted candidates will be contacted.
 

About Company

Numida

Numida

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Administration
  • Location: Uganda
  • Application: External Website

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