Social Media Manager

• Develop and execute comprehensive social media strategies across multiple digital platforms.
• Build brand awareness and strengthen the company's online presence.
• Identify emerging digital marketing trends and recommend innovative engagement strategies.

• Create engaging content including graphics, videos, captions, reels, and promotional campaigns.
• Develop and maintain a social media content calendar to ensure consistent publishing.
• Produce compelling copy that aligns with the company's brand voice and marketing objectives.

• Manage daily social media activities and respond to customer inquiries and comments.
• Foster positive online relationships with customers and followers.
• Monitor conversations and maintain active community engagement across all platforms.

• Track social media performance using analytics tools.
• Monitor key performance indicators (KPIs) such as reach, engagement, impressions, and conversions.
• Prepare monthly performance reports and recommend improvements based on campaign insights.

• Work closely with internal teams to promote products, campaigns, and company initiatives.
• Support digital marketing activities that drive customer acquisition and retention.
• Ensure consistency in branding across all digital communication channels.
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• Proven experience managing business social media accounts.
• Demonstrated experience in digital marketing, content creation, or social media management.
• Portfolio showcasing previous social media campaigns and creative work is highly desirable.
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• Strong content creation and copywriting skills.
• Excellent knowledge of Facebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter).
• Proficiency in Canva, Adobe Creative Suite, Meta Ads Manager, or similar design and marketing tools.
• Basic video editing skills are an added advantage.
• Excellent communication and interpersonal skills.
• High level of creativity and attention to detail.
• Ability to work independently, manage multiple projects, and meet deadlines.
• Strong analytical skills with experience interpreting social media insights and metrics.
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• Opportunity to shape the digital presence of a growing financial services company.
• Work in a dynamic and innovative marketing environment.
• Gain hands-on experience in digital branding and fintech marketing.
• Collaborate with a creative and results-driven team.
• Opportunity for professional growth in digital marketing and communications.
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• Updated CV
• Portfolio of previous work
• Links to social media accounts they have managed