Risk Advisor / Insurance Agent Job Description

Job Summary

About NIC Life Assurance Company

Key Responsibilities

• Identify and generate new business opportunities through daily prospecting activities.
• Build a strong pipeline of potential customers and follow up on leads.
• Conduct client meetings, presentations, and insurance consultations.
• Promote NIC Life Assurance products and explain their benefits to prospective clients.
• Understand customer needs and recommend suitable insurance solutions.
• Convert prospects into active policyholders.

2. Sales Target Achievement

• Achieve assigned personal and team production targets.
• Generate sustainable premium income through quality insurance sales.
• Meet daily, weekly, and monthly activity targets.
• Maintain consistent sales performance and customer acquisition levels.
• Participate in sales campaigns, field activations, and promotional activities.
• Contribute towards overall team business growth objectives.

3. Client Relationship Management

• Build and maintain strong relationships with existing and potential customers.
• Provide professional advice on insurance products and financial protection solutions.
• Follow up with clients to ensure policy satisfaction and retention.
• Support customers throughout the insurance journey.
• Maintain high customer service standards to encourage referrals and repeat business.

4. Field Sales Activities

• Conduct market visits and meet prospective customers within assigned territories.
• Participate in field activations and marketing campaigns as directed by the Unit Manager.
• Network with individuals, businesses, and community groups to identify sales opportunities.
• Attend client appointments and provide insurance consultations.

5. Reporting & Performance Tracking

• Submit daily activity reports to the Unit Manager.
• Maintain accurate records of:
  • Client meetings.
  • Sales presentations.
  • Prospects contacted.
  • Policies sold.
  • Customer follow-ups.
• Participate in team meetings, sales reviews, and performance discussions.
• Provide feedback on market trends and customer needs.

6. Policy Retention & Business Quality

• Ensure policies sold remain active through proper customer engagement.
• Provide ongoing support to policyholders.
• Maintain quality business by ensuring accurate customer information and documentation.
• Follow ethical sales practices and avoid misrepresentation of insurance products.
• Support customer satisfaction and long-term retention.

7. Compliance & Professional Standards

• Obtain and maintain a valid Insurance Agent License issued by the Insurance Regulatory Authority (IRA) of Uganda.
• Complete and pass the Certificate of Proficiency (COP) in Insurance examination within the required period.
• Follow NIC Life Assurance policies, procedures, and ethical guidelines.
• Comply with insurance laws, regulations, and industry standards.
• Maintain confidentiality and professionalism when handling customer information.

Key Performance Indicators (KPIs)

• Number of insurance policies successfully sold.
• Premium income generated.
• Number of qualified prospects contacted.
• Customer conversion rate.
• Policy persistency and retention levels.
• Daily sales activities including appointments and presentations.
• Quality and compliance of insurance business written.
• Contribution towards team sales targets.

Required Qualifications

• Minimum of a Diploma in:
  • Business Administration
  • Marketing
  • Sales
  • Insurance
  • Finance
  • Economics
  • Commerce
  • Social Sciences
  • Related fields

• Bachelor’s Degree in a relevant discipline.

Professional Qualifications

• Must obtain a Certificate of Proficiency (COP) in Insurance within the timeframe provided by the Insurance Regulatory Authority (IRA).
• Must obtain and maintain a valid Insurance Agent License.
• Additional training in:
  • Sales Management
  • Customer Service
  • Financial Planning
  • Insurance

Experience Requirements

• Previous experience in:
  • Sales
  • Marketing
  • Customer service
  • Business development
  • Financial services

• Insurance
• Banking
• Microfinance
• SACCOs
• Telecommunications
• FMCG
• Real Estate
• Direct Sales

Key Skills & Competencies

• Strong prospecting and customer acquisition abilities.
• Ability to achieve sales targets.
• Excellent negotiation and persuasion skills.
• Ability to identify business opportunities.

• Excellent verbal and written communication skills.
• Ability to explain financial products clearly.
• Strong presentation and relationship-building skills.

• Customer-focused approach.
• Ability to build long-term client relationships.
• Commitment to service excellence.

• Self-motivated and results-oriented.
• Entrepreneurial mindset.
• Confidence and resilience in competitive sales environments.
• Strong networking abilities.
• Positive attitude and willingness to learn.
• High integrity and professional conduct.

• Basic computer literacy.
• Knowledge of Microsoft Office applications.
• Ability to prepare reports and maintain customer records.

Career Growth Opportunities

• Senior Insurance Advisor
• Unit Manager
• Sales Manager
• Agency Manager
• Regional Sales Manager
• Business Development Manager

How to Apply