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UGAFODE

RELATIONSHIP OFFICERS / BANKING OFFICERS

UGAFODE

Uganda Full time Banking & Finance
Posted: Jul 07, 2026 4 weeks ago 40 views

Job Description

 
# Relationship Officer / Banking Officer Jobs in Uganda – UGAFODE Microfinance Limited
Are you a recent graduate or an ambitious young professional looking to launch your career in Uganda's financial services sector? UGAFODE Microfinance Limited (MDI) is inviting applications for the position of Relationship Officer / Banking Officer across multiple branches in Uganda.
This opportunity is ideal for energetic, customer-focused individuals who are passionate about financial inclusion, community development, customer relationship management, and business growth. Fresh graduates with the right qualifications and a willingness to learn are highly encouraged to apply.

## About UGAFODE Microfinance Limited
UGAFODE Microfinance Limited (MDI) is one of Uganda's leading regulated microfinance deposit-taking institutions, providing innovative financial solutions to individuals, businesses, farmers, and communities. The institution is committed to promoting financial inclusion by delivering accessible banking services, savings products, credit facilities, and financial literacy programs across Uganda.
UGAFODE offers employees a supportive working environment, continuous professional development, and opportunities for career growth within the financial services industry.

## Job Summary
The Relationship Officer / Banking Officer will be responsible for building and maintaining customer relationships, mobilizing deposits, marketing financial products, identifying new business opportunities, supporting loan acquisition activities, and delivering exceptional customer service. The successful candidate will work closely with communities and businesses to grow the institution's customer base while ensuring high-quality service delivery.

## Duty Stations
Successful candidates may be deployed to any of the following locations:
  • Kampala
  • Jinja
  • Lira
  • Mbale
  • Kyaka
  • Kagadi
  • Kasambya
  • Kisiita
  • Kyangwali
  • Kyarushesha
  • Kyotera
  • Lyantonde
  • Mpigi
  • Rushere
  • Ssembabule
  • Rwamwanja
  • Ibanda
  • Ishaka
  • Kitagwenda
  • Mbarara
  • Nakivale
  • Ntungamo
  • Rubaale
  • Rubondo
  • Rukungiri

## Key Responsibilities
  • Build and maintain strong customer relationships.
  • Market UGAFODE's banking and financial products.
  • Mobilize customer deposits and savings accounts.
  • Identify and recruit new customers.
  • Promote loan products and support credit acquisition activities.
  • Cross-sell banking products and digital financial services.
  • Conduct community outreach and financial awareness campaigns.
  • Visit customers and businesses to identify financial needs.
  • Achieve assigned business growth and customer acquisition targets.
  • Maintain accurate customer records and documentation.
  • Ensure compliance with Know Your Customer (KYC) requirements.
  • Deliver exceptional customer service.
  • Resolve customer inquiries professionally and promptly.
  • Prepare activity and performance reports.
  • Represent UGAFODE professionally within assigned communities.

## Required Qualifications
Applicants should possess:
  • Diploma or Bachelor's Degree in Business Administration, Commerce, Finance, Accounting, Economics, Education, Agriculture, Social Development Studies, or another related business discipline.
  • Fresh graduates are encouraged to apply.
  • Experience in community development, field operations, sales, SACCOs, or customer service is an added advantage.
  • Valid motorcycle riding permit (Mandatory).
  • Applicants should be between 22 and 25 years of age.

## Required Skills and Competencies
Business Development
  • Customer acquisition.
  • Sales and marketing.
  • Deposit mobilization.
  • Business relationship management.
  • Cross-selling financial products.
Customer Service
  • Excellent interpersonal skills.
  • Customer relationship management.
  • Professional communication.
  • Problem-solving abilities.
  • Customer retention.
Field Operations
  • Community engagement.
  • Field mobilization.
  • Customer visits.
  • Business assessments.
  • Market development.
Communication Skills
  • Strong verbal communication.
  • Excellent written communication.
  • Negotiation skills.
  • Presentation skills.
  • Active listening.
Personal Attributes
  • High integrity and honesty.
  • Self-motivated and energetic.
  • Willingness to learn and grow.
  • Ability to work independently.
  • Results-oriented mindset.
  • Strong teamwork skills.
  • Professional conduct.
  • Ability to meet performance targets.

## Why Join UGAFODE Microfinance Limited?
Working with UGAFODE offers several benefits, including:
  • Excellent opportunity for recent graduates.
  • Comprehensive training and mentorship.
  • Career growth within the banking and microfinance sector.
  • Exposure to community banking and financial inclusion initiatives.
  • Performance-based career progression.
  • Professional working environment.
  • Opportunity to make a positive impact in local communities.

## Who Should Apply?
This opportunity is ideal for candidates interested in:
  • Relationship Officer Jobs in Uganda
  • Banking Officer Jobs
  • Graduate Banking Jobs
  • Customer Relationship Jobs
  • Field Officer Jobs
  • Sales and Marketing Jobs
  • Community Development Jobs
  • SACCO Jobs
  • Microfinance Careers
  • Financial Services Jobs
  • Business Development Jobs
  • Entry-Level Banking Careers

## Tips for a Successful Application
To improve your chances of being shortlisted:
  • Highlight any experience in sales, community work, customer service, or field operations.
  • Demonstrate your communication and relationship-building skills.
  • Include your valid motorcycle riding permit on your CV.
  • Mention leadership roles, internships, or volunteer experience where applicable.
  • Ensure your CV is professionally formatted and free from errors.
  • Clearly indicate the position you are applying for in your email subject line.

## How to Apply
Interested and qualified candidates should submit:
  • An application letter.
  • An up-to-date Curriculum Vitae (CV).
Send your application to:
Email Subject: Indicate the Job Title you are applying for.
Important: Save all application documents using your full name before submitting.
Applications should be addressed to:
The Head of Human Resources
Equal Opportunity Employer: UGAFODE Microfinance Limited is an equal opportunity employer. Female candidates are strongly encouraged to apply.



About Company

UGAFODE

UGAFODE

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Masters
  • Vacancies: 1
  • Category: Banking & Finance
  • Location: Uganda
  • Application: via Email

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