Project Support Officer – Communication – Uganda Registration Services Bureau (URSB) | Job Description

About Uganda Registration Services Bureau (URSB)

Position Overview

Job Purpose

Key Responsibilities

• Assist in developing and implementing communication strategies related to intellectual property awareness.
• Support communication programs aimed at educating the public about IP protection.
• Work with interdisciplinary teams to implement effective communication practices.
• Collect stakeholder feedback to evaluate communication effectiveness.
• Recommend improvements to communication approaches.

2. Communication Training and Internal Engagement

• Assist in developing communication-related training programs for staff.
• Support initiatives aimed at improving internal communication skills.
• Facilitate effective information sharing among departments.
• Prepare internal communication materials including:
  • Newsletters
  • Updates
  • Internal notices
  • Awareness materials

3. Public Relations and Stakeholder Engagement

• Respond to inquiries from:
  • Public members
  • Media representatives
  • IP stakeholders
• Provide accurate and clear information regarding intellectual property matters.
• Build and maintain positive relationships with stakeholders.
• Support public relations activities to strengthen URSB’s reputation.
• Promote awareness of intellectual property rights.

4. Media Relations and Monitoring

• Develop and maintain relationships with media partners.
• Monitor media coverage related to intellectual property.
• Prepare reports on media visibility and public engagement.
• Support management with media information and communication updates.
• Assist in managing public information activities.

5. Digital Communication and Content Development

• Manage and update IP office social media platforms.
• Create engaging content for:
  • Websites
  • Social media platforms
  • Newsletters
  • Press releases
  • Digital communication channels
• Develop informative materials to promote intellectual property awareness.
• Edit and proofread public relations content.
• Support digital communication campaigns.

6. Graphic Design and Multimedia Content

• Create visually appealing communication materials for print and digital platforms.
• Support production of multimedia content including:
  • Videos
  • Animations
  • Digital awareness materials
• Ensure communication materials maintain consistent branding standards.
• Support corporate identity and brand visibility.

7. Events, Workshops and Awareness Campaigns

• Support planning and implementation of:
  • Workshops
  • Seminars
  • Awareness campaigns
  • Public events
• Coordinate event logistics.
• Prepare promotional and communication materials.
• Support effective communication during events.
• Assist in stakeholder coordination.

8. Crisis Communication Support

• Assist in developing communication approaches during:
  • Public concerns
  • Crisis situations
  • Reputation management issues
• Support timely and accurate communication responses.
• Assist in maintaining public confidence in URSB services.

9. Other Assigned Duties

• Perform any other duties assigned by the Registrations Officer.
• Support overall communication and public awareness initiatives.

Minimum Qualifications and Requirements

• Mass Communication
• Journalism
• Communication Studies
• Marketing
• Public Relations
• Related communication fields

Work Experience

• No specific previous work experience is required.
• Experience in communication, media, public relations, digital marketing, or content creation is an added advantage.

Technical Skills and Competencies

• Corporate branding.
• Crisis communication.
• Media relations.
• Public information management.
• Corporate social responsibility management.
• Digital communication strategies.

• Social media management.
• Content creation.
• Graphic design.
• Multimedia communication.
• Website content management.
• Editing and proofreading.

• Strong computer literacy.
• Ability to use digital communication tools.
• Knowledge of Microsoft Office applications.

Behavioral Competencies

• Creativity and innovation.
• Excellent communication skills.
• Strong interpersonal skills.
• Emotional intelligence.
• Communication and social influencing skills.
• Professional ethics and integrity.
• Ability to work with diverse stakeholders.
• Teamwork and collaboration.
• Attention to detail.

Career Growth Opportunities

• Communication Officer
• Public Relations Officer
• Corporate Communications Specialist
• Digital Communications Manager
• Media Relations Officer
• Public Affairs Specialist

How to Apply