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Uganda Registration Services Bureau (URSB)

Project Officer – TREP

Uganda Registration Services Bureau (URSB)

Uganda Full time Administration
Posted: Jul 28, 2026 6 days ago Deadline: Aug 07, 2026 55 views

Job Description

 

Project Officer – TREP Job at Uganda Registration Services Bureau (URSB)

Vacancy Title: Project Officer – TREP
Company: Uganda Registration Services Bureau (URSB)
Job Type: Full-Time
Industry: Government / Public Service
Category: Business Operations, Civil & Government, Administration, Customer Service, Legal
Duty Station: Kampala, Uganda
Application Deadline: 7th August 2026

About Uganda Registration Services Bureau (URSB)

The Uganda Registration Services Bureau (URSB) is a government agency responsible for the registration of businesses, companies, intellectual property, civil marriages, and legal documents in Uganda. URSB plays a vital role in promoting business formalization, improving the ease of doing business, and supporting economic growth through efficient registration services.
URSB is recruiting a Project Officer – TREP to support the implementation of the Tax Registration Expansion Programme (TREP) by working closely with the Uganda Revenue Authority (URA), Local Governments, and the business community to promote business registration and formalization across Uganda.

Job Summary

The Project Officer – TREP will coordinate field implementation of TREP activities, conduct business sensitization campaigns, support mobile registration offices, provide technical guidance on business registration procedures, and assist entrepreneurs with business formalization services.
The successful candidate will work closely with government agencies and local authorities to increase access to business registration services while promoting compliance with Uganda's business registration requirements.
This role is ideal for professionals with experience in business registration, customer service, community engagement, project implementation, public administration, business development, legal services, and stakeholder management.

Key Responsibilities

1. TREP Programme Implementation
  • Collaborate with URSB, Uganda Revenue Authority (URA), and Local Governments to implement TREP activities.
  • Support implementation of business formalization initiatives across assigned areas.
  • Coordinate project activities in line with programme objectives.
  • Ensure successful delivery of outreach and registration services.
  • Monitor progress of project implementation activities.
2. Business Community Sensitization
  • Conduct awareness campaigns on business registration and formalization.
  • Educate entrepreneurs on their legal rights and obligations.
  • Promote the benefits of formal business registration.
  • Respond to public inquiries regarding registration procedures.
  • Encourage compliance with business registration laws.
3. Mobile Registration Services
  • Support the establishment and operation of mobile registration offices.
  • Bring business registration services closer to communities.
  • Assist clients with registration procedures during outreach activities.
  • Coordinate field logistics for mobile registration exercises.
  • Ensure efficient service delivery at outreach locations.
4. Business Registration Support
  • Guide clients through business name registration procedures.
  • Assist with company registration and incorporation processes.
  • Support business amendments and updates.
  • Assist clients in filing annual returns.
  • Provide guidance on legal documentation and registration requirements.
5. Customer Service and Technical Assistance
  • Offer professional customer support to business owners.
  • Explain registration procedures clearly and accurately.
  • Resolve client inquiries efficiently.
  • Maintain high standards of public service delivery.
  • Promote positive customer experiences.
6. Reporting and Administration
  • Prepare weekly and monthly project reports.
  • Maintain accurate records of outreach activities.
  • Document registration statistics and project achievements.
  • Support programme monitoring and evaluation.
  • Perform additional duties assigned by the Programme Owner.

Qualifications and Requirements

Applicants should possess:
  • Bachelor's (Honours) Degree in:
    • Business Administration
    • Law
    • Information and Communication Technology (ICT)
    • Business Computing
    • Commerce
    • Social Sciences
    • Arts
    • Community Development
    • Social Work and Social Administration
    • Development Studies
    • Marketing
    • Communication
    • Or a related field
  • Computer literacy.
  • Excellent communication and customer care skills.

Key Skills and Competencies

Business Registration Knowledge
Understanding of business registration processes, company incorporation, annual returns, and business formalization procedures.
Customer Service Skills
Ability to provide professional support, respond to client inquiries, and deliver quality public services.
Communication Skills
Excellent verbal and written communication skills with the ability to conduct public awareness campaigns.
Community Engagement Skills
Ability to mobilize communities, organize outreach programmes, and build strong stakeholder relationships.
Project Coordination Skills
Ability to coordinate field activities, prepare reports, and support programme implementation.
Computer Skills
Proficiency in:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Email communication
  • Online registration systems

What to Include in Your CV for Project Officer – TREP Job

1. Professional Summary
Highlight experience in:
  • Project implementation
  • Community outreach
  • Business registration
  • Customer service
  • Public administration
  • Stakeholder engagement
  • Business development
Example:
Professional Summary
Dedicated Project Officer with experience in programme implementation, business registration support, community mobilization, customer service, and stakeholder engagement. Skilled in coordinating outreach activities, delivering public awareness campaigns, preparing project reports, and supporting entrepreneurs with business formalization and registration services.
2. Work Experience
Include:
  • Employer name
  • Job title
  • Employment period
  • Main responsibilities
  • Key achievements
Example Responsibilities
  • Coordinated community outreach programmes.
  • Supported business registration activities.
  • Conducted public awareness campaigns.
  • Assisted clients with legal registration procedures.
  • Prepared project monitoring reports.
  • Collaborated with government agencies and stakeholders.
3. Education
Include:
  • Bachelor's Degree
  • Professional training
  • Customer service courses
  • ICT certifications
  • Project management training
4. Technical Skills
Include:
  • Business Registration
  • Customer Service
  • Community Mobilization
  • Project Coordination
  • Report Writing
  • Stakeholder Engagement
  • Microsoft Office
  • Data Management
  • Communication Skills
  • Public Relations
5. Professional Achievements
Examples include:
  • Increased business registration awareness.
  • Successfully coordinated outreach campaigns.
  • Improved customer service delivery.
  • Supported business formalization initiatives.
  • Built strong stakeholder partnerships.
  • Delivered project activities within deadlines.

Career Growth Opportunities

A Project Officer – TREP can progress into:
  • Senior Project Officer
  • Programme Officer
  • Business Registration Officer
  • Public Relations Officer
  • Community Development Officer
  • Project Manager
  • Operations Manager
  • Programme Manager

Project Officer – TREP Interview Questions and Answers

1. What is the importance of business formalization?
Answer:
Business formalization gives enterprises legal recognition, improves access to financial services, enables participation in government procurement, strengthens customer confidence, and ensures compliance with national laws and regulations.
2. How would you encourage business owners to register their businesses?
Answer:
I would educate them on the benefits of registration, explain the registration process clearly, address their concerns, provide technical guidance, and demonstrate how formalization creates opportunities for business growth and legal protection.
3. How do you manage community outreach programmes?
Answer:
I coordinate with local leaders, plan outreach schedules, mobilize participants, deliver awareness sessions, provide registration support, collect feedback, and prepare activity reports to monitor programme success.
4. How would you handle a customer who is frustrated with the registration process?
Answer:
I would listen carefully, remain professional and empathetic, explain the procedures clearly, address their concerns, provide practical solutions, and ensure they receive the assistance needed to complete the registration process.


About Company

Uganda Registration Services Bureau (URSB)

Uganda Registration Services Bureau (URSB)

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Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Administration
  • Location: Uganda
  • Application: External Website

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