Product Manager Job Vacancy | SYBYL Uganda

About SYBYL

Job Summary

Key Responsibilities

• Manage and grow SYBYL’s IT hardware product portfolio.
• Develop strategies for product positioning and market growth.
• Manage product lifecycles from introduction to market expansion.
• Monitor technology trends and customer requirements.
• Identify opportunities for introducing new IT solutions.
• Maintain strong knowledge of competing products and market pricing.

• Laptops.
• Desktop computers.
• Workstations.
• UPS systems.
• Multifunction printers (MFPs).
• Entry-level servers.
• Related IT accessories and solutions.

2. Tender and RFQ Management

• Manage the complete tender and Request for Quotation (RFQ) process.
• Review tender documents and technical requirements.
• Analyse customer specifications and compliance requirements.
• Attend pre-bid meetings with clients and stakeholders.
• Prepare technical write-ups and product compliance documents.
• Develop accurate pricing proposals.
• Coordinate bid submissions within deadlines.
• Support successful tender execution.

3. OEM Partnership and Vendor Management

• Build and maintain relationships with Original Equipment Manufacturers (OEMs).
• Coordinate product certifications and approvals.
• Work with OEM partners to identify suitable solutions.
• Support opportunity pre-registration to secure competitive pricing.
• Negotiate product support and commercial opportunities.
• Maintain updated knowledge of OEM product offerings.

4. Business Development and Revenue Growth

• Engage directly with customers to understand technology needs.
• Recommend appropriate IT hardware solutions.
• Support achievement of sales revenue targets.
• Identify new business opportunities.
• Build relationships with corporate clients.
• Provide product demonstrations and consultations.
• Track market opportunities and customer trends.
• Support sales teams with technical product knowledge.

5. Device as a Service (DaaS) Solutions

• Support development of Device as a Service (DaaS) offerings.
• Provide technical and commercial guidance on hardware subscription models.
• Understand customer requirements for managed device solutions.
• Develop solutions that improve customer productivity and reduce IT management challenges.

6. Cross-Functional Coordination

• Work closely with sales teams.
• Coordinate with procurement departments.
• Support logistics and delivery teams.
• Collaborate with technical teams for implementation.
• Ensure smooth order execution from customer request to delivery.
• Resolve product-related challenges.

Required Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, Marketing, Engineering, or a related field.
• Professional certifications in IT hardware, sales, or product management will be an added advantage.

Required Experience

• Minimum 5 years’ experience in IT product management or a similar role.
• Experience managing IT hardware products.
• Strong understanding of the Uganda and East Africa technology market.
• Experience handling corporate IT procurement.
• Experience managing tenders and public/private sector bids.
• Proven experience achieving sales revenue targets.
• Experience working with OEM vendors and technology partners.

Technical Skills and Competencies

• Laptop and desktop solutions.
• Server infrastructure.
• Printing solutions.
• UPS and power backup solutions.
• Enterprise IT hardware.
• Device lifecycle management.

• Manage product portfolios.
• Conduct market analysis.
• Develop product strategies.
• Manage pricing models.
• Support product launches.
• Analyse customer requirements.

• Tender preparation.
• RFQ analysis.
• Bid management.
• Technical proposal writing.
• Pricing strategy.
• Contract requirements.
• Revenue forecasting.

• Customer relationship management.
• Sales strategy development.
• Negotiation skills.
• Client consultation.
• Market expansion.
• Revenue growth management.

Personal Attributes

• Strong commercial mindset.
• Excellent communication skills.
• Analytical thinking.
• Strong negotiation ability.
• Customer-focused approach.
• Ability to manage multiple projects.
• Attention to detail.
• Ability to work independently.
• Strong problem-solving skills.
• Results-oriented mindset.

Why Join SYBYL?

• Work within Uganda’s growing ICT sector.
• Manage leading technology products.
• Build relationships with global technology manufacturers.
• Support digital transformation initiatives.
• Develop expertise in IT product management.
• Contribute directly to business growth.

Career Growth Opportunities

• Senior Product Manager
• IT Solutions Manager
• Business Development Manager
• Technology Portfolio Manager
• Product Director
• Commercial Manager
• Head of ICT Solutions
• Country Sales Manager

How to Apply

• Updated CV.
• Cover letter.
• Relevant academic and professional certifications.

Product Manager CV Tips

• IT product management.
• Hardware portfolio management.
• OEM relationship management.
• Tender and RFQ management.
• Corporate sales.
• Technology consulting.
• Client relationship management.
• Product pricing.
• Market analysis.
• Revenue growth.
• Vendor negotiations.

• IT hardware solutions.
• Servers and networking equipment.
• Device as a Service (DaaS).
• Microsoft technologies.
• Enterprise procurement.
• CRM systems.
• ERP systems.
• Tender management platforms.
• Technical proposal writing.

• Increased product sales revenue.
• Won major tenders.
• Expanded customer portfolio.
• Improved vendor relationships.
• Reduced procurement costs.
• Increased product adoption.
• Successfully launched new technology solutions.

Cover Letter Tips for Product Manager Applications

• Introduce your IT product management experience.
• Highlight knowledge of hardware solutions.
• Mention experience managing tenders and RFQs.
• Demonstrate OEM partnership experience.
• Explain your ability to grow revenue.
• Highlight customer consultation skills.
• Show understanding of Uganda’s technology market.

Product Manager Interview Tips