Enterprise Sales Officer Job Description

About Exquisite Solution Limited

Job Purpose

Key Responsibilities

• Identify, prospect, and onboard new SME customers within assigned territories.
• Develop and execute sales strategies to increase market penetration and customer acquisition.
• Generate new business opportunities through field visits, networking, referrals, and customer engagements.
• Drive revenue growth by promoting telecommunications and ICT solutions.
• Achieve monthly, quarterly, and annual sales targets.

• FTTO (Fiber To The Office) solutions
• FWA (Fixed Wireless Access) services
• WiFi-SIMU solutions including voice, data, and mobile money services.
• SME Team Bundles
• Web Phone solutions
• ICT and converged solutions, including:
  • Microsoft licenses
  • Internet of Things (IoT) solutions
  • Smart Eyes solutions
  • Smart Travel solutions
  • Other enterprise digital services
• Utilize the Enterprise Mobile Sales App (EMS) to manage customer interactions and sales activities.

• Build and maintain strong relationships with SME clients.
• Understand customer business needs and recommend suitable solutions.
• Provide professional customer support throughout the sales journey.
• Ensure high customer satisfaction and retention.
• Follow up with customers to identify additional business opportunities.

• Maintain an updated sales pipeline and track business opportunities.
• Monitor sales performance and revenue achievements.
• Prepare regular sales activity reports.
• Track customer acquisition progress and conversion rates.
• Provide feedback on market trends, customer needs, and competitor activities.

• Conduct market research to identify potential SME customers.
• Expand business coverage in assigned areas.
• Promote company values of innovation, reliability, and customer-focused service.
• Participate in sales campaigns, exhibitions, and business activation activities.
• Strengthen company presence within target markets.

Required Qualifications

• Diploma or Bachelor’s degree in:
  • Business Administration
  • Marketing
  • Information Technology
  • Telecommunications
  • Sales and Marketing
  • Related fields

Professional Experience

• Proven experience in sales, business development, or customer acquisition.
• Experience in telecommunications, ICT solutions, banking, or SME-focused industries is highly desirable.
• Experience working with enterprise customers and achieving sales targets is an added advantage.

Required Skills and Competencies

• Strong sales and negotiation skills.
• Ability to identify business opportunities and convert leads into customers.
• Excellent customer relationship management skills.
• Strong understanding of SME business needs.
• Ability to work in a target-driven environment.

• Excellent verbal and written communication skills.
• Strong presentation and persuasion abilities.
• Ability to build relationships with business owners and decision-makers.

• Ability to use digital sales platforms and mobile applications.
• Familiarity with CRM systems and sales reporting tools is an added advantage.
• Basic understanding of ICT and telecommunications solutions.

Ideal Candidate Profile

• Results-oriented and self-motivated.
• Passionate about sales and business growth.
• Comfortable working in a commission-based environment.
• Able to work independently with minimal supervision.
• Willing to conduct field sales activities.
• Customer-focused with strong relationship-building abilities.

Preferred Locations

• Mukono
• Matugga
• Kayunga
• Nakasongola
• Nakaseke
• Luwero
• Seeta
• Lugazi
• Kira
• Gayaza
• Busiika
• Wobulenzi

Key Performance Indicators (KPIs)

• Number of new SME customers acquired.
• Monthly sales revenue generated.
• Achievement of sales targets.
• Customer retention levels.
• Sales pipeline growth.
• Number of successful product activations.
• Quality of customer relationships.
• Accuracy and timeliness of sales reporting.

Career Growth Opportunities

• Senior Enterprise Sales Officer
• SME Sales Supervisor
• Business Development Executive
• Enterprise Account Manager
• Regional Sales Manager

How to Apply