Country General Manager – Uganda Job Opportunity | Lemala Camps & Lodges

About Lemala Camps & Lodges

Job Summary – Country General Manager Uganda

Key Responsibilities of the Country General Manager

• Execute the company’s strategic objectives across Uganda operations.
• Translate Group strategies into effective country-level business plans.
• Identify opportunities for business expansion and improved market positioning.
• Lead initiatives that enhance operational performance and profitability.
• Support long-term growth strategies within Uganda’s tourism sector.

• Oversee all camps, lodges, DMC operations, activities, and support services.
• Ensure consistent delivery of exceptional guest experiences.
• Maintain high standards in hospitality, service quality, and property presentation.
• Improve operational efficiency across all business units.
• Implement systems and processes that strengthen service delivery.

• Monitor business performance against financial targets.
• Oversee budgets, cost control, procurement, stock management, and CAPEX planning.
• Drive revenue growth and profitability across operations.
• Review financial reports and provide strategic recommendations.
• Ensure effective resource utilization and financial accountability.

• Support commercial strategies to increase market presence.
• Build strong relationships with tourism partners, travel agents, and industry stakeholders.
• Support sales initiatives and customer acquisition strategies.
• Strengthen relationships with key trade partners.
• Promote Lemala’s brand positioning within Uganda and international markets.

• Build and lead a high-performing management team.
• Develop leadership capacity through coaching and mentorship.
• Support staff training, succession planning, and employee engagement.
• Promote a culture of accountability, teamwork, and excellence.
• Ensure effective human resource practices across operations.

• Support responsible tourism initiatives.
• Oversee conservation and sustainability programs.
• Build positive relationships with local communities.
• Engage with government authorities, tourism organizations, and industry bodies.
• Promote environmentally responsible business practices.

• Ensure compliance with Ugandan laws, tourism regulations, and company policies.
• Maintain strong governance and operational controls.
• Ensure workplace safety standards are followed.
• Identify and manage operational, financial, and reputational risks.
• Prepare regular performance reports for senior management.

Qualifications and Requirements

• Bachelor’s Degree in Business Administration, Hospitality Management, Tourism, Finance, or a related field.
• MBA or postgraduate qualification is an added advantage.
• Minimum of 10 years’ experience in East African hospitality or tourism operations.
• Proven experience managing safari camps, lodges, resorts, or multi-site hospitality businesses.
• Strong understanding of luxury tourism and guest experience management.
• Experience managing budgets, financial performance, and operational improvements.
• Demonstrated ability to lead organizational change.
• Strong stakeholder management and communication skills.

Key Skills Required for Country General Manager

• Strategic leadership skills
• Hospitality operations management
• Safari and lodge management experience
• Financial planning and budgeting skills
• Commercial business development skills
• Team leadership and people management
• Stakeholder relationship management
• Change management skills
• Decision-making abilities
• Problem-solving skills
• Sustainability and conservation knowledge
• Excellent communication skills
• High integrity and professionalism

Why Join Lemala Camps & Lodges?

• Lead a growing tourism business in Uganda.
• Work within a respected hospitality brand.
• Influence strategic growth and operational excellence.
• Develop teams and strengthen tourism experiences.
• Contribute to sustainable tourism and conservation efforts.
• Work with international tourism partners.

Expected Salary for Country General Manager in Uganda

• Country General Manager / Hospitality Director: UGX 10,000,000 – 30,000,000+ per month.

• Performance incentives
• Accommodation support
• Medical insurance
• Travel benefits
• Leadership development opportunities

How to Apply

What to Include in Your CV for Country General Manager Position

• Country Operations Management
• Hospitality Leadership
• Safari Lodge Management
• Tourism Operations
• Strategic Planning
• Business Development
• P&L Management
• Budget Management
• Revenue Growth
• Cost Optimization
• Guest Experience Management
• Team Leadership
• Procurement Management
• Sustainability Management
• Stakeholder Relations
• Change Management

• Managed multiple hospitality properties and teams.
• Improved guest satisfaction scores.
• Increased revenue and operational efficiency.
• Managed annual budgets and financial performance.
• Developed partnerships with tourism stakeholders.
• Implemented sustainability programs.
• Led operational transformation initiatives.

• Bachelor’s Degree qualification.
• MBA/Postgraduate qualifications.
• Hospitality management certifications.
• Tourism leadership training.
• Sustainability or conservation certifications.

Cover Letter Tips for Country General Manager Applications

Country General Manager Interview Tips

• Properties managed
• Team size
• Financial responsibility
• Operational improvements

• Revenue optimization
• Cost control
• Guest experience improvement
• Strategic partnerships
• Efficient operations

• Clear communication systems
• Performance monitoring
• Leadership development
• Regular operational reviews

• Conservation
• Community partnerships
• Environmental responsibility
• Responsible business practices

• Hospitality expertise
• Strategic leadership
• Financial management ability
• Regional tourism experience
• Commitment to excellence

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