Back to Jobs
Plan International Uganda

Communications Officer

Plan International Uganda

Uganda Full time Administration
Posted: Jul 28, 2026 6 days ago Deadline: Aug 31, 2026 50 views

Job Description

 

Communications Officer Job at Plan International Uganda

Vacancy Title: Communications Officer
Organisation: Plan International Uganda
Job Type: Fixed Term
Industry: NGO, Humanitarian, Development Sector
Category: Communications, Media, Public Relations, Emergency Response
Duty Station: Kikuube – Kyangwali Refugee Settlement, Uganda
Reports To: Project Lead
Deadline: 31st July 2026

About Plan International Uganda

Plan International is an independent development and humanitarian organisation committed to advancing children’s rights and promoting equality for girls.
For more than 85 years, Plan International has worked with children, young people, communities, partners, and governments across more than 80 countries to address poverty, inequality, discrimination, and humanitarian challenges.
The organisation supports children’s rights from birth through adulthood, strengthens community resilience, responds to emergencies, and advocates for policies and practices that create a more equal world for children and young people.
Plan International Uganda is seeking a skilled and innovative Communications Officer to support emergency response activities through effective communication strategies, community engagement, and behaviour change initiatives.

Job Summary

The Communications Officer will support emergency response efforts by designing and implementing Risk Communication and Community Engagement (RCCE) campaigns that promote awareness, trust, and positive behaviour change among affected communities.
The successful candidate will provide technical expertise in crisis communication, social listening, community engagement, digital communication, content development, and inclusive messaging to ensure communities receive accurate and timely information during humanitarian interventions.
This role requires strong communication skills, creativity, cultural sensitivity, and the ability to work effectively in refugee and emergency settings.

Key Responsibilities

1. Risk Communication and Community Engagement (RCCE)
  • Develop and implement RCCE communication strategies for emergency response programmes.
  • Design community awareness campaigns that promote positive behaviour change.
  • Support engagement with refugee communities, local leaders, and stakeholders.
  • Ensure communication approaches are inclusive and accessible to vulnerable groups.
  • Gather community feedback to improve programme delivery.
2. Crisis Communication Management
  • Develop communication materials for emergency response activities.
  • Support timely communication during humanitarian crises.
  • Ensure messages are accurate, culturally appropriate, and easy to understand.
  • Provide communication support during emergency operations.
  • Identify communication risks and recommend appropriate responses.
3. Content Development and Storytelling
  • Develop communication materials including:
    • News stories
    • Human-interest stories
    • Social media content
    • Reports
    • Community information materials
  • Capture programme impact stories from beneficiaries and communities.
  • Support visibility and branding requirements of Plan International.
  • Ensure ethical storytelling practices are followed.
4. Social Listening and Community Feedback
  • Monitor community conversations and concerns.
  • Collect feedback from communities and stakeholders.
  • Analyse communication trends and emerging issues.
  • Provide insights to improve programme interventions.
  • Support accountability to affected populations.
5. Digital Communication and Media Support
  • Support digital communication initiatives.
  • Manage communication platforms and online engagement.
  • Prepare communication updates for internal and external audiences.
  • Coordinate with media partners where required.
  • Promote awareness of Plan International programmes.
6. Coordination and Reporting
  • Work closely with programme teams, partners, and humanitarian actors.
  • Support communication planning and reporting.
  • Maintain accurate records of communication activities.
  • Participate in coordination meetings and emergency response discussions.
  • Ensure communication activities align with organisational standards.

Qualifications and Requirements

Applicants should have:
  • Bachelor’s Degree in:
    • Communications
    • Journalism
    • Public Relations
    • Media Studies
    • Development Studies
    • Social Sciences
    • Related fields
  • Relevant experience in:
    • Emergency communication
    • Humanitarian response
    • Community engagement
    • Behaviour change communication
    • Public relations
    • Advocacy communication

Key Skills and Competencies

Crisis Communication Skills
Ability to develop and deliver effective communication during humanitarian emergencies.
Community Engagement Skills
Ability to interact with diverse communities and build trust through effective communication.
Content Creation Skills
Ability to produce clear and engaging communication materials for different audiences.
Social Listening Skills
Ability to collect, analyse, and respond to community feedback and concerns.
Interpersonal Skills
Ability to work collaboratively with communities, NGOs, government partners, and humanitarian teams.
Digital Communication Skills
Knowledge of social media platforms, digital storytelling, and online communication tools.

What to Include in Your CV for Communications Officer Job

1. Professional Summary
Highlight experience in:
  • Communication strategy development
  • Humanitarian communication
  • Community engagement
  • Media relations
  • Content creation
  • Public awareness campaigns
Example:
Communications professional with experience developing strategic communication campaigns, managing community engagement activities, producing impactful content, and supporting humanitarian programmes. Skilled in crisis communication, stakeholder engagement, social media management, and behaviour change communication.

2. Work Experience

Include:
Communications Officer / Communications Assistant
Responsibilities:
  • Developed communication materials for programmes and campaigns.
  • Supported community engagement activities.
  • Created reports, stories, and digital content.
  • Managed social media communication.
  • Collected community feedback and supported response activities.
  • Coordinated with stakeholders and partners.

3. Technical Skills

Add:
  • Risk Communication and Community Engagement (RCCE)
  • Crisis Communication
  • Social Media Management
  • Content Writing
  • Digital Storytelling
  • Media Relations
  • Community Mobilisation
  • Public Relations
  • Communication Strategy Development
  • Report Writing
  • Microsoft Office Suite

Career Growth Opportunities

A Communications Officer can progress into:
  • Senior Communications Officer
  • Communications Manager
  • Humanitarian Communications Specialist
  • Advocacy and Policy Communications Officer
  • Public Relations Manager
  • Country Communications Lead

Communications Officer Interview Questions and Answers

1. What is RCCE and why is it important in humanitarian response?
Answer:
Risk Communication and Community Engagement (RCCE) involves providing communities with accurate information while listening to their concerns and feedback. It helps build trust, improve awareness, and support positive behaviour change during emergencies.
2. How would you communicate during a crisis?
Answer:
I would provide timely, accurate, and culturally appropriate information through trusted channels, engage community leaders, monitor feedback, and adjust communication based on community needs.
3. How do you ensure communication materials reach vulnerable groups?
Answer:
I use inclusive communication approaches by considering language, literacy levels, disability inclusion, cultural factors, and preferred community communication channels.
4. What makes effective humanitarian communication?
Answer:
Effective humanitarian communication should be accurate, timely, transparent, respectful, inclusive, and focused on the needs and concerns of affected communities.




About Company

Plan International Uganda

Plan International Uganda

You May Also Like

View All Jobs
Apply on External Website
You will be redirected to the employer's application page.

Job Overview

  • Job Type: Full time
  • Experience Level: Intermediate
  • Education Level: Bachelors
  • Vacancies: 1
  • Category: Administration
  • Location: Uganda
  • Application: External Website

Share this Job

You May Also Like

View All Jobs
Join our WhatsApp group 1