AFRICA MANAGEMENT SOLUTIONS JOBS 2026 – OPERATIONS OFFICER (VISA APPLICATION CENTRE, KAMPALA)

• Job Title: Operations Officer
• Location: Kampala, Uganda
• Employment Type: Full-Time
• Gross Salary: UGX 1,141,800
• Work Environment: Visa Application Centre (VAC operations Uganda / immigration support services Uganda)

• Process and verify visa application documents for accuracy and completeness.
• Assist applicants through phone, email, and face-to-face interactions.
• Maintain accurate applicant records and ensure proper data entry management.
• Support passport dispatch and daily operational activities within the VAC.
• Ensure full compliance with standard operating procedures (SOPs).
• Maintain high service standards in customer service delivery.
• Support workflow efficiency and administrative coordination.
• Ensure confidentiality and proper handling of applicant data and documents.

• Diploma or Bachelor’s Degree in any related field.
• 0–12 months experience (fresh graduates encouraged to apply).
• Strong customer service and communication skills.
• Good typing and data entry skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and accuracy.
• Ability to follow procedures and maintain compliance.

• Customer service excellence
• Administrative and clerical skills
• Data entry and record management
• Communication and interpersonal skills
• Document verification and processing
• Time management and organizational skills
• SOP compliance and operational discipline

• CV
• Academic Certificates

• Only shortlisted candidates will be contacted
• Qualified male candidates are encouraged to apply