NUMIDA UGANDA JOBS 2026 – PEOPLE OPERATIONS ASSOCIATE (KAMPALA)

• Position: People Operations Associate
• Location: Kampala, Uganda
• Expected Start Date: 1 July 2026
• Application Deadline: Rolling applications (candidates are encouraged to apply early)

• Own and optimize HR workflows, ensuring efficiency, accuracy, and compliance across HRIS and documentation systems.
• Track and report HR metrics, including turnover, headcount, and leave utilization, and provide actionable insights.
• Support payroll and benefits administration.
• Monitor market trends and assist in compensation benchmarking.
• Lead onboarding and orientation programs to ensure a smooth and engaging experience for new hires.

• Handle confidential employee relations matters, including misconduct, disputes, and dismissals.
• Mediate low-complexity conflicts and support wellness, recognition, and DEI initiatives.
• Conduct employee surveys, analyze feedback, and recommend actions to improve engagement, satisfaction, and retention.
• Partner with the People team to design and implement initiatives that foster motivation, inclusion, and belonging.

• Lead full-cycle recruitment for mid to senior-level positions.
• Develop job descriptions and job postings.
• Coordinate interviews, conduct reference checks, and prepare offer letters.
• Support performance management, career planning, and learning and development initiatives.
• Identify skills gaps and assist in designing learning programs that improve individual and organizational capabilities.

• Coordinate performance review cycles and appraisal processes.
• Lead OKR audits and ensure adherence to internal performance standards.
• Analyze HR data to support business decisions and reporting requirements.
• Deliver accurate HR reports and actionable people insights.

• Serve as a trusted HR business partner to team leads.
• Provide guidance on people management, employee relations, and team development.
• Facilitate performance review cycles and coach managers on feedback delivery.
• Identify capability gaps and propose engaging learning and development initiatives.
• Support workforce planning, change management, and organizational strategy execution.

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Minimum of 6 years of experience in HR or People Operations, preferably within a fast-paced or high-growth environment.
• Experience handling confidential and sensitive employee matters.
• Proven ability to drive HR process improvements and support organizational culture initiatives.
• Strong understanding of Uganda's labour market and compensation and benefits trends.

• Excellent stakeholder relationship management skills.
• Strong communication and interpersonal skills.
• Strong organizational and prioritization skills.
• Ability to work successfully in a high-activity, fast-paced environment.
• Ability to develop, implement, and maintain HR structures, processes, and procedures.
• High level of confidentiality and professionalism.
• Strong analytical and problem-solving abilities.
• Ability to balance empathy and accountability.

• Experience using advanced HRIS systems and analytics tools.
• Experience implementing employee engagement, wellness, or recognition programs.
• Experience using Google Workspace tools including Google Forms, Sheets, and Docs.
• Familiarity with HR process improvement and organizational change initiatives.
• Previous experience in a startup, fintech, or high-growth company.
• Knowledge of international HR best practices and labour standards.
• Multilingual skills or experience working in multicultural environments.

• Calm, structured, and reliable under pressure.
• Communicate clearly and influence positively.
• Use data to understand issues and make decisions.
• Balance empathy with accountability.
• Enjoy developing people and building leadership capability.
• Thrive in fast-moving and high-growth environments.
• Passionate about serving entrepreneurs and improving lives.