Job Description: Business Development Manager

Position Title

Job Summary

Key Responsibilities

• Collaborate closely with the Product Team on the development of new products and innovative digital financial solutions.
• Support execution of the company's product roadmap.
• Conduct market research to identify customer needs and market opportunities.
• Gather customer insights and feedback to support product enhancement and innovation.
• Contribute to the design and implementation of customer-centric financial products.

• Identify, establish, and maintain strategic partnerships that support business growth.
• Develop relationships with banks, fintech companies, mobile network operators, financial institutions, and ecosystem partners.
• Negotiate partnership agreements and commercial arrangements.
• Support successful launch and scaling of products through partner collaborations.

• Build and maintain strong relationships with:
  • Strategic partners
  • Regulatory authorities
  • Government agencies
  • Investors
  • Industry influencers
  • Key stakeholders
• Represent the organization in meetings, negotiations, conferences, and industry events.
• Strengthen Fido’s brand visibility within Uganda's financial services ecosystem.

• Conduct market research and competitive analysis.
• Monitor fintech, banking, digital lending, and financial technology trends.
• Gather and analyze market intelligence data.
• Identify new market opportunities and emerging customer needs.
• Provide data-driven recommendations to support business growth strategies.

• Develop and implement growth strategies for existing and new products.
• Lead initiatives aimed at increasing market penetration and customer acquisition.
• Drive expansion into new market segments and customer categories.
• Support fundraising and debt financing initiatives to facilitate company growth.
• Develop business cases and commercial proposals for expansion projects.

• Foster a collaborative, innovative, and results-oriented culture.
• Recruit, mentor, coach, and manage business development team members as required.
• Set performance objectives and monitor team productivity.
• Promote continuous learning and professional development.

Required Qualifications

• Bachelor’s Degree in:
  • Business Administration
  • Finance
  • Marketing
  • Economics
  • Commerce
  • Business Management
  • Or a related field
• Master’s Degree is an added advantage.

Required Experience

• Minimum of seven (7) years of experience in:
  • Business Development
  • Business Strategy
  • Product Development
  • Fintech
  • Digital Banking
  • Financial Services
  • Strategic Partnerships
  • Commercial Management
• Proven track record of:
  • Launching and scaling digital financial products.
  • Developing successful strategic partnerships.
  • Leading market research and product innovation initiatives.
  • Driving business growth and revenue expansion.

Technical Skills

• Business Strategy Development
• Product Development
• Digital Financial Services
• Fintech Operations
• Market Research & Analysis
• Competitive Intelligence
• Financial Analysis
• Budgeting & Forecasting
• Revenue Growth Planning
• Strategic Partnership Management
• Stakeholder Engagement
• Business Modeling
• Data Analytics
• Customer Insights Analysis
• Financial Product Development
• Regulatory Compliance Knowledge
• Business Case Development
• Performance Reporting

Core Competencies

• Strategic Thinking
• Business Acumen
• Leadership Skills
• Negotiation Skills
• Relationship Building
• Innovation and Creativity
• Commercial Awareness
• Analytical Thinking
• Problem Solving
• Decision Making
• Communication Skills
• Presentation Skills
• Team Management
• Financial Literacy
• Results Orientation
• Entrepreneurial Mindset
• Adaptability
• Project Management
• Stakeholder Management
• Market Awareness

Industry Knowledge Requirements

• Digital Banking
• Mobile Money Services
• Fintech Ecosystem
• Financial Inclusion
• Lending Products
• Digital Payments
• Credit Products
• Customer Acquisition Strategies
• Uganda Financial Services Market
• Financial Technology Innovation
• Regulatory Environment for Fintech in Uganda

Benefits

• Competitive compensation package.
• Comprehensive employee benefits.
• Exposure to innovative fintech solutions and advanced technologies.
• Collaborative and dynamic work environment.
• Career growth and professional development opportunities.
• Opportunity to contribute to financial inclusion across Africa.