Job Description: Operations & Administration Officer

Key Responsibilities

• Act as the primary custodian of team attendance registers and leave logs.
• Ensure accurate employee attendance tracking and reporting.

• Manage employment contracts, NDAs, onboarding documentation, and employee records.
• Ensure secure filing and maintenance of HR documents.

• Serve as the first point of contact for workplace grievances and policy infractions.
• Document incidents objectively and escalate matters to management and HR teams.

• Coordinate with immigration consultants regarding work permits, visas, and legal documentation.
• Monitor compliance with immigration and labor regulations.

• Oversee daily office and hub operations.
• Ensure all facilities remain operational, secure, and well-maintained.

• Represent the company in engagements with local government offices, municipal councils, and regulatory bodies.
• Manage permits, statutory filings, and licensing requirements.

• Support local banking setup processes.
• Assist with mobile money registrations and operational financial transactions.

• Source, evaluate, and manage suppliers and service providers.
• Negotiate favorable rates and service agreements.

• Implement and maintain inventory management systems.
• Ensure accurate tracking of company assets and stock.

• Coordinate transportation bookings and logistics operations.
• Support import/export documentation and shipping requirements where necessary.

Required Qualifications

• Bachelor’s Degree or Diploma in Business Administration, Human Resources, Entrepreneurship, Operations Management, Procurement, Logistics, or a related field.

Required Experience

• Minimum 5 years of experience in administration, procurement, operations, logistics, or business support functions.
• Experience working in a startup, NGO, development organization, or fast-paced commercial environment.
• Previous involvement in setting up office operations, banking systems, or business infrastructure is highly desirable.
• Experience engaging with government agencies, vendors, and immigration consultants.

Technical Skills

• Microsoft Office Suite (Excel, Word, PowerPoint).
• Google Workspace (Google Docs, Sheets, Drive).
• Data tracking and reporting.
• Inventory management systems.
• Procurement and vendor management.
• Facilities and office administration.
• Logistics and supply chain coordination.
• HR documentation and employee records management.

Core Competencies

• Operations Management
• Administrative Coordination
• HR Administration
• Vendor Management
• Inventory Control
• Procurement Management
• Logistics Coordination
• Regulatory Compliance
• Government Relations
• Facilities Management
• Financial Administration
• Organizational Skills
• Attention to Detail
• Problem Solving
• Stakeholder Management
• Time Management
• Communication Skills
• Confidentiality and Integrity
• Team Collaboration
• Adaptability in Fast-Paced Environments

Why Join Jaza

• Be part of an exciting growth and expansion phase.
• Work in an international environment with teams across Canada, China, Tanzania, and Nigeria.
• Gain hands-on business-building and operational leadership experience.
• Enjoy significant career growth opportunities within a rapidly scaling company.