Operations Manager – ACTED Uganda (Kampala)

• Develop and implement Standard Operating Procedures (SOPs).
• Identify and resolve operational inefficiencies.
• Coordinate between ACTED, IMPACT, and internal departments (HR, Finance, Logistics, Security).
• Manage office administration and legal compliance.
• Supervise office assets, inventories, guesthouses, and service providers.
• Support field operations planning and security coordination.

• Oversee procurement planning and logistics workflows.
• Ensure supplier management and contract compliance.
• Monitor stock, deliveries, and office supplies.
• Manage OSO (Operations Support Officer) performance.
• Control non-programme expenditure and cost tracking.

• Manage staff mobility (visas, contracts, onboarding, exit processes).
• Oversee payroll administration and HR documentation.
• Ensure accurate and updated staff records.
• Support recruitment processes and staff welfare.
• Supervise HR operations officer activities.

• Oversee day-to-day financial operations.
• Ensure proper accounting, cash management, and documentation.
• Support budget tracking and expenditure validation.
• Coordinate with finance departments for compliance.

• Ensure adherence to internal and external audit requirements.
• Maintain operational documentation for accountability.
• Strengthen compliance systems across all operations.
• Support audit follow-ups and reporting.

• Support security documentation and contingency planning.
• Ensure compliance with minimum operating security standards.
• Coordinate with security teams on field movements.
• Monitor operational risks across offices and field activities.

• Maintain relationships with government ministries and agencies.
• Support operational registration and regulatory compliance.
• Liaise with local authorities and service providers.

• Bachelor’s degree in Business Administration, Finance, HR, Logistics, or related field.
• Master’s degree is an added advantage.

• Minimum 7 years of experience in operations management.
• Strong background in NGO operations (Finance, HR, Logistics, Administration).
• Experience in complex multi-layered environments.
• Proven leadership and team management experience.

• Strong leadership and team supervision skills.
• High accountability and operational ownership.
• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management.
• Ability to work under pressure and manage priorities.
• Strong understanding of compliance and risk management.
• Knowledge of Ugandan legal and regulatory frameworks.

• Position: Operations Manager
• Location: Kampala, Uganda
• Contract Type: Fixed Term (6 months)
• Start Date: ASAP