OFFICE ASSISTANT – BRANCH SUPPORT ROLE

Position Overview

Minimum Requirements

• Minimum of a UACE Certificate
• Strong skills in:
  • Time management
  • Organization
  • Task prioritization
  • Customer service
  • Problem-solving
  • Teamwork
• Previous office experience is an added advantage but not mandatory (entry-level applicants are welcome).
• Willingness to learn practical field skills such as:
  • Riding a motorcycle
  • Driving a manual transmission vehicle
• A valid motorcycle license or driving permit is preferred but not required.

Key Responsibilities

• Maintain cleanliness of the office environment (mopping, dusting, polishing, waste disposal).
• Ensure the office remains clean, tidy, and well-organized at all times.
• Maintain filing systems and proper document storage.
• Monitor office supplies and notify administration when stock is low.
• Support coordination of courier and messenger services, including delivery of documents such as demand letters.
• Perform errands such as banking, post office visits, and purchasing office items or client gifts.

• Welcome and assist visitors and clients professionally.
• Ensure compliance with basic customer service protocols and guidelines.
• Direct clients to the appropriate staff members.
• Manage and organize client queues at the branch.
• Maintain a friendly and professional front-office environment.

• Act as a positive brand ambassador at all times.
• Build strong relationships with colleagues, customers, and stakeholders.
• Contribute to a positive and collaborative workplace culture.
• Help create a productive and enjoyable working environment.

Ideal Candidate Profile

• Hardworking and dependable
• Organized and detail-oriented
• Customer-focused and friendly
• Willing to learn and grow
• Able to work well in a team
• Flexible and proactive in handling tasks

How to Apply