VACANCY ANNOUNCEMENT – SALES REPRESENTATIVE

• Reach out to and attend to potential customers in the field and at the branch.
• Increase awareness of eye health and the importance of clear sight.
• Participate in field activities such as flyer distribution and customer engagement campaigns.
• Explain the benefits of eyewear and respond to customer questions.
• Assist customers in selecting frames and lenses based on their needs.

• Follow up with potential customers via phone and field visits.
• Respond to inquiries regarding pricing, payment plans, and delivery.
• Enter customer information into the Lapaire CRM system.
• Present pricing structures and installment options clearly.
• Collect deposits and close sales using persuasive sales techniques.

• Keep customers informed about order status and delivery timelines.
• Guide customers through eyewear collection procedures.
• Provide after-sales support, including reviews and referrals.
• Ensure smooth and positive customer experience throughout the journey.

• A-Level Certificate, Diploma, or Bachelor’s degree in Commerce, Business Administration, Sales & Marketing, or related field.
• At least 1 year of experience in retail or business environments is an advantage.
• Experience in customer service (retail or healthcare preferred).
• Proven field sales experience and customer engagement skills.
• Familiarity with POS systems and digital sales tools.

• Proficiency in Microsoft Office (Word, Excel) and email communication.
• Strong data entry and attention to detail.
• Basic inventory management knowledge.
• Ability to use mobile devices and POS applications.
• Experience in sales pitching in fast-paced environments.

• Strong problem-solving and critical thinking skills.
• Excellent communication and interpersonal abilities.
• Positive and flexible attitude.
• Ability to work independently and in a team.
• High integrity and trustworthiness.
• Strong time management and self-motivation.

• Integrity
• Customer-centric mindset
• Teamwork
• Result-driven attitude
• Attention to detail
• Time management
• Positive attitude
• Self-driven mindset

• Salary: UGX 500,000 gross per month