Human Resources Officer Job at Alight Uganda – Kampala

Job Title: Human Resources Officer

Job Summary

Key Responsibilities

• Manage daily HR correspondence including staff recommendations, bank letters, certificates of service, and other employee documentation.
• Support staff with leave planning and ensure leave schedules are properly maintained.
• Coordinate onboarding processes including email creation, system access, and staff orientation.
• Maintain accurate and confidential employee records and HR databases.
• Manage staff clearance processes and ensure timely processing of terminal benefits.
• Prepare and track employment contracts and offer letters.
• Explain employee benefits packages and support effective benefits administration.
• Prepare and share updated staff lists with the Office of the People team.

• Coordinate recruitment processes with hiring managers in line with Alight recruitment policies.
• Prepare and publish job advertisements through appropriate recruitment channels.
• Maintain recruitment databases and provide regular updates on hiring progress.
• Conduct recruitment compliance checks including reference and background verification.
• Support effective candidate selection and onboarding processes.
• Ensure recruitment documentation is complete and properly filed.

• Ensure compliance with Uganda employment laws, HR policies, and statutory requirements.
• Work closely with Finance teams to prepare accurate monthly payroll updates.
• Support resolution of payroll-related employee queries while maintaining confidentiality.
• Liaise with government authorities and legal advisors on employment compliance matters.
• Promote adherence to HR standards and organizational procedures.

• Support timely completion of employee performance reviews and appraisals.
• Maintain updated performance management records and databases.
• Work with supervisors to improve quality and consistency of performance evaluations.
• Identify employee learning needs and contribute to annual training plans.
• Support staff development initiatives that improve employee performance.

• Coordinate employee medical insurance programs and ensure accurate records.
• Register eligible staff and dependents on medical insurance schemes.
• Monitor insurance service delivery and resolve employee concerns.
• Liaise with insurance providers regarding claims, payments, and coverage issues.
• Manage staff additions and removals from insurance programs.

• Manage employee termination documentation and exit processes.
• Prepare termination notices and ensure compliance with organizational procedures.
• Track staff clearance processes and terminal benefit payments.
• Support exit interviews and collect feedback to improve HR practices.
• Ensure departing employees are removed from relevant benefit programs.

• Support management of disciplinary cases in line with HR policies and Uganda labor laws.
• Handle employee grievances and workplace conflicts professionally.
• Promote fair, transparent, and confidential complaint management processes.
• Support initiatives that improve employee engagement and workplace experience.
• Provide guidance to staff and managers on HR-related matters.

Qualifications and Experience

• Bachelor’s Degree in Human Resources Management or a related field.
• Post Graduate Diploma in Human Resource Management is an added advantage.

• Minimum of 5 years’ experience working in a Human Resources generalist role.
• Experience managing recruitment, employee relations, payroll support, HR administration, and compliance.
• Experience working in humanitarian, NGO, nonprofit, or international development environments is an added advantage.
• Ability to work effectively in a fast-paced and changing environment.

Required Skills and Competencies

• Strong knowledge of human resource management practices.
• Understanding of Uganda employment laws and statutory requirements.
• Experience in recruitment and talent management.
• Strong employee relations and conflict resolution skills.
• Excellent organizational and time management abilities.
• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Ability to handle confidential information professionally.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Strong coaching and leadership abilities.
• High levels of integrity, accountability, and professionalism.

Career Opportunities

• Human resource management
• International NGO operations
• Talent acquisition
• Employee relations
• HR compliance
• Staff development
• Organizational culture and people management

• Senior Human Resources Officer
• Human Resources Manager
• HR Business Partner

Employee Benefits

• Opportunity to work with a global humanitarian team of professionals.
• Access to hundreds of online learning and development opportunities.
• Flexible leave arrangements and employee wellbeing support.
• A collaborative environment focused on dignity, inclusion, and professional growth.

How to Apply

Interview Preparation Tips for Human Resources Officer Applicants

• Experience managing end-to-end HR processes.
• Recruitment and selection methods.
• Handling employee grievances and workplace conflicts.
• Knowledge of Uganda employment laws.
• Payroll coordination experience.
• Supporting staff wellbeing in challenging environments.
• Managing confidential employee information.