Credit Controller Job Opportunity – J. Samuel Richards & Associates (Kampala, Uganda)

About J. Samuel Richards & Associates

Job Summary – Credit Controller

Key Responsibilities of the Credit Controller

• Implement and monitor approved credit control policies and procedures.
• Manage customer onboarding processes, credit limits, payment terms, and risk assessments.
• Review customer creditworthiness and recommend appropriate credit terms.
• Monitor customer accounts to identify potential payment risks.
• Ensure compliance with company credit management standards.

• Manage customer accounts receivable and ensure timely payment collection.
• Conduct regular follow-ups with customers regarding outstanding invoices.
• Develop and implement debt recovery strategies.
• Negotiate payment plans and track customer commitments.
• Prepare recovery plans for high-risk and overdue accounts.
• Monitor aged debtor reports and reduce outstanding balances.

• Maintain accurate debtor ageing reports.
• Perform customer account reconciliations.
• Resolve billing discrepancies and invoice-related disputes.
• Work with Finance, Sales, and Operations teams to address customer concerns.
• Ensure accurate invoicing, statements, and payment records.

• Prepare weekly and monthly collection reports.
• Develop cash flow forecasts and debt recovery updates.
• Provide management with insights on debtor performance.
• Prepare reports on overdue accounts, collections, provisions, and write-offs.
• Maintain accurate credit documentation and customer files.

• Assess customer credit risks and recommend mitigation measures.
• Recommend credit limits, deposits, guarantees, or cash-before-service arrangements.
• Prepare documentation for legal recovery processes where necessary.
• Support internal audits through proper record keeping.
• Ensure compliance with financial policies and regulations.

Qualifications and Requirements

• Bachelor’s Degree in Accounting, Finance, Commerce, Business Administration, or a related field.
• Professional qualifications such as CPA Uganda, Credit Management Certification, ACCA, or related finance certifications are an added advantage.
• Minimum 5 years of experience in credit control, accounts receivable, collections, revenue assurance, or commercial finance.
• Experience managing large debtor portfolios and overdue accounts.
• Strong knowledge of:
  • Credit management procedures
  • Debt collection techniques
  • Customer reconciliations
  • Invoicing processes
  • VAT documentation
  • Financial reporting
  • Receivables management

Required Skills and Competencies

• Strong understanding of credit control and accounts receivable management.
• Ability to analyze debtor ageing reports.
• Knowledge of cash flow management.
• Experience preparing financial reports.

• Advanced Microsoft Excel skills.
• Experience using accounting systems such as:
  • QuickBooks
  • Tally Prime
  • ERP systems
  • Financial management software

• Excellent negotiation and communication skills.
• Strong attention to detail.
• Ability to manage deadlines and multiple priorities.
• Problem-solving and analytical abilities.
• High integrity and confidentiality.
• Strong customer relationship management skills.

Preferred Industry Experience

• Security services
• Facilities management
• Logistics
• Telecommunications
• Construction
• Utilities
• Contract-based service companies

Salary Expectations

• Professional qualifications
• Years of credit control experience
• Previous industry experience
• Ability to manage large debtor portfolios

Career Growth Opportunities

• Senior Credit Controller
• Credit Manager
• Finance Manager
• Accounts Receivable Manager
• Commercial Finance Manager
• Financial Controller

What to Include in Your CV for a Credit Controller Job

• Years of experience in credit control and finance.
• Experience managing receivables and debt recovery.
• Knowledge of accounting systems.
• Ability to improve cash collections and reduce overdue debt.

Key CV Skills to Include

• Credit Control
• Accounts Receivable Management
• Debt Collection
• Debtor Ageing Analysis
• Financial Reporting
• Customer Account Reconciliation
• Credit Risk Assessment
• Cash Flow Forecasting
• Invoice Management
• Payment Negotiation
• Revenue Assurance
• Financial Analysis
• Microsoft Excel
• QuickBooks
• Tally Prime
• ERP Systems
• Compliance Management

Experience Section Should Show

• Managed customer accounts worth millions of Uganda shillings.
• Reduced outstanding debts through effective collection strategies.
• Improved payment turnaround time.
• Prepared debtor ageing reports.
• Negotiated payment agreements with customers.
• Resolved billing disputes.
• Supported financial audits.

Cover Letter Tips for Credit Controller Application

• Why you are interested in the Credit Controller position.
• Your years of experience.
• Your strongest finance achievements.
• How you can help reduce outstanding debts and improve collections.

Credit Controller Interview Preparation Tips

• Professional communication
• Understanding the reason for delayed payment
• Negotiating realistic payment plans
• Following company escalation procedures

• Regular debtor ageing reviews
• Early customer follow-ups
• Credit risk assessment
• Clear payment terms
• Strong documentation

• Debtor ageing reports
• Collection reports
• Cash flow forecasts
• Customer reconciliation reports
• Credit risk reports

• A time you recovered overdue payments.
• A difficult customer situation you solved.
• A process you improved.
• A financial error you identified and corrected.

• Security services industry operations.
• Importance of customer contracts and timely payments.
• Challenges in managing large commercial accounts.

How to Apply